At a Glance
- Tasks: Build strong relationships with clients and manage customer satisfaction.
- Company: Dynamic company in Bradley Stoke with a focus on innovation.
- Benefits: Competitive salary, holiday perks, gym discounts, and employee assistance programmes.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Join a vibrant team and make a real impact on client success.
- Qualifications: Driven individual with negotiation skills and a passion for technology.
The predicted salary is between 32500 - 32500 € per year.
Location: Bradley Stoke
Salary: £32,500 + OTE
We are looking for an Account Manager to join our team in Bradley Stoke. You will be acting as the first point of contact for your customers, building strong business relationships and managing customer satisfaction.
Responsibilities:
- Track and develop business opportunities with existing customers and generate new business leads for the Field Sales Executive (New Business).
- Build relationships based on regular contact with key decision makers within your high value clients' business.
- Ensure regular customer site visits and deliver a high level of customer service.
- Manage and resolve escalations: Take full ownership of all customer escalations, ensuring timely, effective, and professional resolution.
- Regular team working to ensure the business exceeds clients' expectations.
- Provide accurate sales forecasting of anticipated sales and regular activity reporting.
- Manage and develop an account base of existing clients.
- Report to the management team on any improvements, change requirements and innovation you believe will improve the quality management system.
Skills Required:
- Highly driven and motivated individual with a passion for hitting achievable targets and earning uncapped commission.
- Skilled negotiator.
- Highly organised with an eye for detail.
- Ability to operate in a fast-paced environment.
- Ability, experience and interest in technology to allow for meaningful discussion with customers.
- Good understanding of social media to positively promote the business.
- Confident on the telephone and in online meetings via Teams/Zoom.
Benefits:
- 21 Days Holiday increasing to 22 days after 3 years and to 25 days after 5 years.
- Birthday Day Off.
- Buy Holiday Scheme.
- Employee Assistance Programme.
- Enhanced company sick pay.
- Discounted Retail Vouchers.
- Reduced Gym Membership.
- Annual Salary Review.
- SCG Mobile Benefit.
- Employee Referral Bonus.
- Pension Scheme.
- Free On-Site Parking.
- Charity Events.
SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
Account Manager in Newport employer: SCG South West
Join our dynamic team in Bradley Stoke as an Account Manager, where you'll enjoy a supportive work culture that prioritises employee growth and satisfaction. With competitive benefits including increased holiday entitlement, a birthday day off, and opportunities for professional development, we foster an environment that encourages success and innovation. Our commitment to equality and community involvement makes us an exceptional employer for those seeking a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Newport
✨Tip Number 1
Network like a pro! Get out there and connect with people in your industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Have a quick summary of your experience and skills ready to go, so you can showcase why you're the perfect fit for the job.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. It shows you're genuinely interested in the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the best choice.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Account Manager in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in building relationships and managing customer satisfaction, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're passionate about this role and how your skills align with our needs. Be sure to mention your ability to handle escalations and provide excellent customer service.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve hit targets or improved customer satisfaction in previous roles to grab our attention.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at SCG South West
✨Know Your Customers
Before the interview, research the company’s key clients and their industries. Understanding their business challenges will help you demonstrate how you can build strong relationships and manage customer satisfaction effectively.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations where you successfully resolved issues or closed deals. This will highlight your skills as a negotiator and show that you can handle escalations professionally.
✨Be Organised and Detail-Oriented
Bring a notebook or digital device to jot down important points during the interview. This shows you’re organised and attentive to detail, which are crucial traits for an Account Manager.
✨Familiarise Yourself with Technology
Brush up on the latest technology trends relevant to the industry. Being able to discuss these topics confidently will impress your interviewers and demonstrate your ability to engage in meaningful discussions with customers.
