At a Glance
- Tasks: Build strong relationships with clients and manage customer satisfaction.
- Company: Join a dynamic team in Bradley Stoke, Bristol.
- Benefits: Competitive salary, holiday perks, and employee discounts.
- Other info: Enjoy a supportive environment with career development opportunities.
- Why this job: Make an impact by driving business growth and client success.
- Qualifications: Motivated, organised, and tech-savvy individuals welcome.
The predicted salary is between 32500 - 32500 £ per year.
Location: Bradley Stoke, Bristol
Salary: £32,500 + OTE
We are looking for an Account Manager to join our team in Bradley Stoke, acting as the first point of contact for your customers, building strong business relationships and managing customer satisfaction.
Responsibilities:
- Track and develop business opportunities with existing customers and generate new business leads for the Field Sales Executive (New Business).
- Build relationships based on regular contact with key decision makers within your high value client’s business.
- Ensure regular customer site visits and deliver a high level of customer service.
- Manage and resolve escalations: Take full ownership of all customer escalations, ensuring timely, effective, and professional resolution.
- Regular team working to ensure the business exceeds client’s expectations.
- Provide accurate sales forecasting of anticipated sales and regular activity reporting.
- Manage and develop an account base of existing clients.
- Report to the management team on any improvements, change requirements and innovation you believe will improve quality management system.
Skills Required:
- Highly driven and motivated individual with a passion for hitting achievable targets and earning uncapped commission.
- Skilled negotiator.
- Highly organised with an eye for detail.
- Ability to operate in a fast-paced environment.
- Ability, experience and interest in technology to allow for meaningful discussion with customers.
- Good understanding of social media to positively promote the business.
- Confident on the telephone and in online meetings via Teams/Zoom.
Benefits:
- 21 Days Holiday – increasing to 22 days after 3 years and to 25 days after 5 years.
- Birthday Day Off.
- Buy Holiday Scheme.
- Employee Assistance Programme.
- Enhanced company sick pay.
- Discounted Retail Vouchers.
- Reduced Gym Membership.
- Annual Salary Review.
- SCG Mobile Benefit.
- Employee Referral Bonus.
- Pension Scheme.
- Free On-Site Parking.
- Charity Events.
SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
Account Manager in Bristol employer: SCG South West
At SCG, we pride ourselves on being an excellent employer, offering a vibrant work culture in Bradley Stoke, Bristol, where collaboration and innovation thrive. Our Account Managers enjoy competitive salaries, uncapped commission opportunities, and a comprehensive benefits package that includes generous holiday allowances, enhanced sick pay, and professional development support, ensuring every team member can grow and succeed in their career. Join us to be part of a diverse and inclusive environment that values your contributions and promotes a healthy work-life balance.
