At a Glance
- Tasks: Build strong relationships with clients and manage customer satisfaction.
- Company: Join a dynamic team in Bradley Stoke with a focus on innovation.
- Benefits: Enjoy 21 days holiday, birthday off, and uncapped commission potential.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Make an impact by driving business growth and exceeding client expectations.
- Qualifications: Motivated, organised, and skilled negotiator with a passion for technology.
The predicted salary is between 32500 - 32500 € per year.
Location: Bradley Stoke
Salary: £32,500 + OTE
We are looking for an Account Manager to join our team in Bradley Stoke. You will be acting as the first point of contact for your customers, building strong business relationships and managing customer satisfaction.
Responsibilities:
- Track and develop business opportunities with existing customers and generate new business leads for the Field Sales Executive (New Business).
- Build relationships based on regular contact with key decision makers within your high value clients' business.
- Ensure regular customer site visits and deliver a high level of customer service.
- Manage and resolve escalations: Take full ownership of all customer escalations, ensuring timely, effective, and professional resolution.
- Regular team working to ensure the business exceeds clients' expectations.
- Provide accurate sales forecasting of anticipated sales and regular activity reporting.
- Manage and develop an account base of existing clients.
- Report to the management team on any improvements, change requirements and innovation you believe will improve quality management system.
Skills Required:
- Highly driven and motivated individual with a passion for hitting achievable targets and earning uncapped commission.
- Skilled negotiator.
- Highly organised with an eye for detail.
- Ability to operate in a fast-paced environment.
- Ability, experience and interest in technology to allow for meaningful discussion with customers.
- Good understanding of social media to positively promote the business.
- Confident on the telephone and in online meetings via Teams/Zoom.
Benefits:
- 21 Days Holiday increasing to 22 days after 3 years and to 25 days after 5 years.
- Birthday Day Off.
- Buy Holiday Scheme.
- Employee Assistance Programme.
- Enhanced company sick pay.
- Discounted Retail Vouchers.
- Reduced Gym Membership.
- Annual Salary Review.
- SCG Mobile Benefit.
- Employee Referral Bonus.
- Pension Scheme.
- Free On-Site Parking.
- Charity Events.
SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
Locations
Manager, Account Executive in Bath, Somerset employer: SCG South West
At SCG, we pride ourselves on being an excellent employer, offering a vibrant work culture in Bradley Stoke that fosters collaboration and innovation. Our commitment to employee growth is evident through our comprehensive benefits package, including increasing holiday entitlement, a birthday day off, and opportunities for professional development, all while ensuring a supportive environment that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Account Executive in Bath, Somerset
✨Tip Number 1
Network like a pro! Get out there and connect with people in your industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a quick summary of your experience and what you can bring to the table. Make it engaging and tailored to the role you're after.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Manager, Account Executive in Bath, Somerset
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in account management and customer relations, as these are key for us at StudySmarter. Use specific examples that showcase your skills in building relationships and resolving escalations.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your interest in technology and how it can enhance customer discussions.
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just responsibilities. Use numbers and metrics where possible to demonstrate how you've hit targets or improved customer satisfaction. We love seeing results!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at SCG South West
✨Know Your Customers
Before the interview, research the company’s key clients and their industries. Understanding their business challenges will help you demonstrate how you can build strong relationships and manage customer satisfaction effectively.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations where you successfully resolved issues or closed deals. This will highlight your skills as a negotiator and show that you can handle escalations professionally.
✨Be Organised and Detail-Oriented
Bring a notebook or digital device to jot down important points during the interview. This shows you’re organised and attentive to detail, which are crucial traits for managing accounts and reporting accurately.
✨Familiarise Yourself with Technology
Brush up on the latest technology trends relevant to the industry. Being able to discuss these topics confidently will impress your interviewers and demonstrate your ability to engage in meaningful discussions with customers.
