At a Glance
- Tasks: Provide top-notch remote support for telecoms and IT systems while resolving incidents.
- Company: Join SCG Midlands, a leader in telecoms with a focus on quality service.
- Benefits: Enjoy flexible remote work, competitive pay, and opportunities for skill development.
- Other info: Collaborate with diverse teams and grow your career in a dynamic environment.
- Why this job: Make a difference by helping customers and enhancing their telecom experience.
- Qualifications: Strong telecoms knowledge and excellent communication skills are essential.
The predicted salary is between 40000 - 48000 £ per year.
SCG Midlands is seeking a Telecoms Support Desk Engineer to deliver high-quality remote technical support for telecoms, managed IT and UC systems.
You will resolve incidents, handle service requests, configure systems, and ensure SLA-aligned restoration of services.
The role requires strong telecoms knowledge, structured troubleshooting, and excellent customer communication, with coordination across internal teams and third-party suppliers.
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Remote Telecoms Support Desk Engineer (VoIP/UC) in Quinton employer: SCG Midlands
As a Field Communications Engineer at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With comprehensive training opportunities, a generous holiday scheme, and a commitment to work-life balance, we ensure that our team members are well-equipped to excel in their roles while enjoying a fulfilling career. Located in a vibrant area, our culture fosters collaboration and innovation, making us an excellent employer for those looking to make a meaningful impact in the telecoms industry.
