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- Tasks: Coordinate IT and telephony projects, ensuring timely and budget-friendly delivery.
- Company: Join a dynamic team in a tech-focused environment.
- Benefits: Enjoy 21 days holiday, enhanced sick pay, and a birthday day off.
- Other info: Opportunities for career growth and a supportive workplace culture.
- Why this job: Make an impact by managing exciting projects for diverse clients.
- Qualifications: 2+ years in project coordination with strong communication skills.
The predicted salary is between 28000 - 30000 £ per year.
We are looking for an organised and proactive Project Coordinator to join our Projects Team. You will play a central role in planning, tracking, and coordinating IT and telephony projects across a diverse client base, ensuring on‑time, on‑budget delivery that meets or exceeds client expectations.
Responsibilities
- Coordinate end-to-end delivery of IT infrastructure and managed service projects
- Develop and maintain detailed project plans, schedules and resource plans using standard PM tools
- Track project milestones, deliverables, and budgets, proactively identifying and escalating risks to the relevant stakeholders
- Liaise with technical engineers, third‑party vendors, and internal teams to ensure resource availability and alignment throughout the project lifecycle
- Support the Head of Projects on larger, complex projects as required
- Coordinate the deployment and onboarding of business telephony and UC solutions
- Oversee porting processes, number management, and configuration handover, ensuring all documentation is complete and signed off
- Coordinate user training scheduling and go‑live support activities in collaboration with the technical team
- Contribute to internal reporting, including project pipeline tracking and delivery metrics for management review
- Assist in onboarding new clients by coordinating internal team activities and ensuring smooth transition from sales to delivery
Essential Skills
- 2+ years of project coordination or delivery experience within an IT MSP, telecoms, or technology services environment
- Demonstrable experience coordinating IT infrastructure or telephony/UC deployment projects
- Excellent communication skills and strong attention to detail
- Proficiency with project management and/or PSA tools (e.g. ConnectWise, Autotask, Microsoft Project, or similar)
- Solid understanding of ITIL principles and IT service delivery lifecycle
Desirable Skills
- Exposure to business telephony platforms such as Evonex, Callswitch, 3CX, Gamma Horizon
- PRINCE2 Foundation, AgilePM, or equivalent project management qualification (or working towards)
- Experience using Microsoft 365 suite, including SharePoint and Teams, for project collaboration
- Understanding of networking fundamentals (LAN/WAN, firewalls, VPNs) in a managed services context
- Experience in a client‑facing capacity within a technology business
Benefits
- 21 Days Holiday – increasing to 22 days after 3 years and to 25 days after 5 years
- Birthday Day Off
- Buy Holiday Scheme
- Employee Assistance Programme
- Enhanced Company Sick Pay
- Discounted Retail Vouchers
- Reduced Gym Membership
- Annual Salary Review
- SCG Mobile Benefit
- Pension Scheme
- Free On‑Site Parking
- Charity Events
SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
Project Coordinator employer: SCG Midlands
Contact Detail:
SCG Midlands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on a Project Coordinator role that’s not even advertised yet.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile is up-to-date and showcases your project coordination skills. Engage with relevant content and connect with people in the IT and telecoms sectors to increase your visibility.
✨Tip Number 3
Prepare for interviews by practising common questions related to project management. Think about your past experiences and how they align with the responsibilities of the role. We recommend using the STAR method to structure your answers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our awesome Projects Team!
We think you need these skills to ace Project Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Coordinator role. Highlight your experience in coordinating IT projects and any relevant skills that match the job description. We want to see how you can bring value to our Projects Team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your project coordination experience and how you've successfully managed projects in the past. We love a good story!
Show Off Your Skills: Don’t forget to showcase your proficiency with project management tools and your understanding of ITIL principles. Mention any relevant qualifications or training, like PRINCE2 or AgilePM, as these will definitely catch our eye!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Let’s get started on this journey together!
How to prepare for a job interview at SCG Midlands
✨Know Your Projects
Before the interview, brush up on your knowledge of project management methodologies and tools. Be ready to discuss specific projects you've coordinated, focusing on how you managed timelines, budgets, and stakeholder communication.
✨Showcase Your Communication Skills
As a Project Coordinator, communication is key. Prepare examples that highlight your ability to liaise with technical teams, vendors, and clients. Think about times when you successfully resolved conflicts or ensured everyone was on the same page.
✨Demonstrate Proactivity
Employers love candidates who take initiative. Share instances where you identified potential risks in a project and how you addressed them before they became issues. This shows you're not just reactive but proactive in your approach.
✨Familiarise Yourself with the Company
Research the company’s projects and clients. Understanding their business model and the types of IT and telephony solutions they provide will help you tailor your answers and show genuine interest in the role.