At a Glance
- Tasks: Coordinate exciting telecom projects and ensure smooth delivery for customers.
- Company: Join a dynamic team at SCG Midlands in Quinton, Birmingham.
- Benefits: Enjoy 21 days holiday, birthday off, and discounted gym memberships.
- Other info: Great career growth opportunities and a commitment to diversity and inclusion.
- Why this job: Be part of innovative projects and enhance your skills in a supportive environment.
- Qualifications: Telecom experience is a plus, but strong communication and attention to detail are key.
The predicted salary is between 28000 - 30000 £ per year.
Location: Quinton, Birmingham
Salary: £28,000 – £30,000
We’re looking for a Project and Services Coordinator to come and join our team at our SCG Midlands office in Quinton, Birmingham. You will be coordinating new installation projects, moves and changes for existing and new customers. You will be working with the Sales, Engineering and Accounts team to ensure efficient delivery of the Sales Order Process.
Responsibilities:
- Coordination of Voice, IT and Data projects within SCG Midlands.
- Adhering to the Project Scope, deliverables, and timelines.
- Attend weekly Project meetings to discuss ongoing Projects, deliverables, risks and technical requirements.
- Coordinate with internal resources and third parties/suppliers to achieve the project deliverables.
- Ongoing training within the team to ensure all systems and processes are followed and understood.
- Placement of connectivity orders with relevant ISP’s.
- Cessations of redundant circuits/services.
- Track Project milestones while proactively identifying any risks or potential issues.
- Documenting all billing information for accounts to ensure the project can be billed correctly and the Project closed.
- Provide regular Project updates to the customer to ensure a high level of customer service is provided.
Skills & Experience:
- Previous telecoms experience is desirable but not essential.
- Knowledge of agreed processes and practices to carry out work in a fast-paced environment.
- Accuracy, flexibility and attention to detail in managing each project task.
- Effective knowledge and understanding of the applications and systems used in the role. Applications include Excel and portal-based ordering systems.
- Willingness to adopt new systems, services and processes in line with the evolving needs of the business.
- Excellent communication skills required in liaising with colleagues and customers.
Benefits:
- 21 days holiday – increasing to 22 days after 3 years and to 25 days after 5 years
- Extra day off for your birthday
- Buy holiday scheme
- Employee Assistance Programme
- Free onsite parking
- Enhanced company sick pay
- Discounted retail vouchers
- Reduced gym membership
- Annual salary review
- SCG mobile benefit
- Employee referral bonus
SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
Project and Services Coordinator in Birmingham employer: SCG Midlands
As a Field Communications Engineer at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With comprehensive training opportunities, a generous holiday scheme, and a commitment to work-life balance, we ensure that our team members are well-equipped to excel in their roles while enjoying a fulfilling career. Located in a vibrant area, our culture fosters collaboration and innovation, making us an excellent employer for those looking to make a meaningful impact in the telecoms industry.
StudySmarter Expert Advice🤫
We think this is how you could land Project and Services Coordinator in Birmingham
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like SCG Midlands and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at SCG Midlands!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like SCG Midlands keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Project and Services Coordinator in Birmingham
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to SCG Midlands:This is your chance to really connect with the team at SCG Midlands. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at SCG Midlands
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with SCG Midlands.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show SCG Midlands that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at SCG Midlands. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
