At a Glance
- Tasks: Coordinate exciting telecom projects and ensure smooth delivery for customers.
- Company: Join a dynamic team at SCG Midlands in Quinton, Birmingham.
- Benefits: Enjoy 21 days holiday, birthday off, and discounted gym memberships.
- Other info: Great career growth opportunities and a commitment to diversity and inclusion.
- Why this job: Be part of innovative projects and enhance your skills in a supportive environment.
- Qualifications: Telecom experience is a plus, but strong communication and attention to detail are key.
The predicted salary is between 28000 - 30000 £ per year.
Location: Quinton, Birmingham
Salary: £28,000 – £30,000
We’re looking for a Project and Services Coordinator to come and join our team at our SCG Midlands office in Quinton, Birmingham. You will be coordinating new installation projects, moves and changes for existing and new customers. You will be working with the Sales, Engineering and Accounts team to ensure efficient delivery of the Sales Order Process.
Responsibilities:
- Coordination of Voice, IT and Data projects within SCG Midlands.
- Adhering to the Project Scope, deliverables, and timelines.
- Attend weekly Project meetings to discuss ongoing Projects, deliverables, risks and technical requirements.
- Coordinate with internal resources and third parties/suppliers to achieve the project deliverables.
- Ongoing training within the team to ensure all systems and processes are followed and understood.
- Placement of connectivity orders with relevant ISP’s.
- Cessations of redundant circuits/services.
- Track Project milestones while proactively identifying any risks or potential issues.
- Documenting all billing information for accounts to ensure the project can be billed correctly and the Project closed.
- Provide regular Project updates to the customer to ensure a high level of customer service is provided.
Skills & Experience:
- Previous telecoms experience is desirable but not essential.
- Knowledge of agreed processes and practices to carry out work in a fast-paced environment.
- Accuracy, flexibility and attention to detail in managing each project task.
- Effective knowledge and understanding of the applications and systems used in the role. Applications include Excel and portal-based ordering systems.
- Willingness to adopt new systems, services and processes in line with the evolving needs of the business.
- Excellent communication skills required in liaising with colleagues and customers.
Benefits:
- 21 days holiday – increasing to 22 days after 3 years and to 25 days after 5 years
- Extra day off for your birthday
- Buy holiday scheme
- Employee Assistance Programme
- Free onsite parking
- Enhanced company sick pay
- Discounted retail vouchers
- Reduced gym membership
- Annual salary review
- SCG mobile benefit
- Employee referral bonus
SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
Project and Services Coordinator in Birmingham employer: SCG Midlands
As a Field Communications Engineer at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With comprehensive training opportunities, a generous holiday scheme, and a commitment to work-life balance, we ensure that our team members are well-equipped to excel in their roles while enjoying a fulfilling career. Located in a vibrant area, our culture fosters collaboration and innovation, making us an excellent employer for those looking to make a meaningful impact in the telecoms industry.
StudySmarter Expert Advice🤫
We think this is how you could land Project and Services Coordinator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their projects. Be ready to discuss how your skills can help coordinate those Voice, IT, and Data projects effectively. Show them you’re not just another candidate, but someone who’s genuinely interested in their work!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’d be a great fit for the Project and Services Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at SCG Midlands!
We think you need these skills to ace Project and Services Coordinator in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Project and Services Coordinator role. Highlight any relevant experience, especially in project coordination or telecoms, and don’t forget to showcase your attention to detail and communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at SCG Midlands. Mention specific projects you've worked on and how they relate to the responsibilities listed in the job description.
Showcase Your Skills:We want to see your skills in action! If you have experience with Excel or other relevant applications, make sure to mention it. Also, highlight your ability to adapt to new systems and processes, as this is key for us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at SCG Midlands!
How to prepare for a job interview at SCG Midlands
✨Know Your Projects
Before the interview, brush up on your knowledge of project coordination, especially in telecoms. Familiarise yourself with common project management methodologies and be ready to discuss how you would handle specific scenarios related to voice, IT, and data projects.
✨Showcase Your Communication Skills
As a Project and Services Coordinator, communication is key. Prepare examples of how you've effectively liaised with teams or customers in the past. Think about times when you had to explain complex information clearly or resolve conflicts.
✨Be Detail-Oriented
Attention to detail is crucial in this role. During the interview, highlight your experience with tracking project milestones and managing billing information. You might even want to bring a sample of your work that demonstrates your accuracy and organisational skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current projects and challenges. This shows your genuine interest in the role and helps you understand how you can contribute to the team. It also gives you a chance to assess if the company culture aligns with your values.
