SCG Midlands in Hemel Hempstead is looking for a customer-focused professional to join a team handling 30–60 business customers, billing over £1,000 per month. You will establish strong relationships and identify upsell opportunities while ensuring high retention in a busy, office-based support role.
The role requires 5+ years in customer service, account management or sales, and strong telecoms knowledge with excellent communication skills. Monday–Friday, 9am–5.30pm.
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Client Success & Upsell Manager — Telecoms in Hemel Hempstead employer: SCG Midlands
Join our dynamic team at SCG in Hemel Hempstead as an Accounts Apprentice, where you'll gain invaluable experience in finance while enjoying a supportive work culture that prioritises employee growth. With benefits like enhanced sick pay, a buy holiday scheme, and opportunities for professional development, we are dedicated to fostering a rewarding environment for all our employees. Our commitment to equality and community engagement makes SCG an exceptional place to build your career.