At a Glance
- Tasks: Join a dynamic team to develop innovative call experiences and data insight tools for the NHS.
- Company: X-on, a forward-thinking tech company in Melton, Woodbridge.
- Benefits: Enjoy 25 days holiday, birthday off, cycle scheme, and professional development support.
- Why this job: Make a real impact in healthcare tech while working with cutting-edge AI and voice technologies.
- Qualifications: Experience in backend programming, especially Go, and a passion for AI and tech.
- Other info: Inclusive workplace with great career growth and learning opportunities.
The predicted salary is between 25000 - 35000 Β£ per year.
Location: Melton, Woodbridge (Hybrid)
Salary: Β£25,000 to Β£35,000
We are looking for an Associate Software Engineer to join the team at X-on in Melton, Woodbridge. Within this role you will help build the infrastructure that powers our next generation of call experiences and data insight tools for our NHS customers.
Responsibilities
- Work within a small agile team to solve technical challenges, develop new functionality and make non-functional improvements to our products and services.
- Understand business requirements and how they translate into technical design and development projects and tasks.
- Participate in architectural and design discussions and diagnose and troubleshoot complex technical issues.
- Work with stakeholders to progress and report on projects and tasks.
- Building Voice Agents: Developing and maintaining our Go-based Voice Agent API.
- Development: Contributing to our unified AI API that acts as the gateway between our telephony products and various AI providers.
- Tool Creation: Developing βToolsβ (Function Calling) that allow LLMs to interact with real-world data, enabling features such as consultant lookups (RAG) and clinical system integrations.
- Data Insights: Building pipelines to transcribe and analyse historical call recordings to extract sentiment, summary, and outcome data.
- Prompt Engineering: Refining system prompts to ensure our agents are safe, accurate, and empathetic in a healthcare context.
- Learning and Development: Keeping up to date with the rapidly changing AI landscape (e.g. exploring new models) and prototyping how they can be applied to our products.
- Operations: Optionally contribute to our AI infrastructure to help operate self-hosted open-source models.
- Testing & Validation: Development of tooling to assist our Test Team in conducting evals against our many provider models to ensure we are continually optimising for quality and cost.
Skills Required
- Competent in primary tech stack.
- Confident with computer science basics (algorithms, data structures, complexity, design patterns).
- Is productive with the basic tools in their discipline.
Key Skills
- Can contribute to an existing framework.
- Adheres to test coverage standards.
- Regularly applies learnings from past experience.
- Programming Proficiency: Foundation in a backend language. Our stack is primarily Go (Golang), so experience with Go or a strong willingness to cross-train from C++/Java/Rust/Python is required.
- API Integration: Experience consuming RESTful APIs and understanding of JSON data structures.
- AI/LLM Exposure: Practical experience interacting with LLM APIs (OpenAI, Anthropic, etc.) and understanding concepts like Context Windows, RAG, System Prompts, and Temperature.
- Concurrency: Understanding of asynchronous programming (WebSockets, goroutines) is highly beneficial given the real-time nature of voice data.
Benefits
- 25 Days Holiday.
- Birthday Day Off.
- Buy Holiday Scheme.
- Cycle to Work Scheme.
- Winter Flu Jabs.
- Free On-Site Parking.
- Learning and development budget with Professional Qualification Support.
- Social benefits (paid social events).
SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
Graduate Software Engineer employer: SCG Midlands
Contact Detail:
SCG Midlands Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Graduate Software Engineer
β¨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with alumni from your university. You never know who might have the inside scoop on job openings or can refer you directly.
β¨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those related to AI and backend development. This is your chance to demonstrate what you can do beyond just a CV.
β¨Tip Number 3
Prepare for interviews by practising common technical questions and coding challenges. Use platforms like LeetCode or HackerRank to sharpen your skills and get comfortable with problem-solving under pressure.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, it shows youβre genuinely interested in joining our team at X-on.
We think you need these skills to ace Graduate Software Engineer
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your programming proficiency, especially in Go or any relevant languages, and donβt forget to mention your experience with APIs and AI technologies!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background aligns with our mission at X-on. Be genuine and let your personality come through!
Showcase Your Projects: If you've worked on any relevant projects, whether personal or academic, make sure to include them. We love seeing practical applications of your skills, especially if they involve voice agents or AI integrations!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at SCG Midlands
β¨Know Your Tech Stack
Make sure youβre familiar with the primary tech stack mentioned in the job description, especially Go (Golang). Brush up on your knowledge of algorithms, data structures, and design patterns, as these are crucial for the role.
β¨Showcase Your Problem-Solving Skills
Prepare to discuss how you've tackled technical challenges in the past. Think of specific examples where youβve contributed to a project or solved a complex issue, especially in an agile environment.
β¨Understand the Business Context
Be ready to explain how technical solutions can meet business requirements. Familiarise yourself with the healthcare sector, particularly how technology can enhance call experiences and data insights for NHS customers.
β¨Demonstrate Your Learning Mindset
Highlight your willingness to learn and adapt, especially regarding AI and LLMs. Discuss any recent projects or studies that show your commitment to keeping up with the rapidly changing tech landscape.