At a Glance
- Tasks: Join a dynamic team to develop AI-driven call experiences and data insight tools.
- Company: Innovative tech company focused on transforming healthcare with AI solutions.
- Benefits: Enjoy 25 days holiday, professional development support, and social events.
- Other info: Hybrid work model with excellent career growth opportunities.
- Why this job: Make a real impact in healthcare while working with cutting-edge AI technologies.
- Qualifications: Experience in software development, particularly with Go or similar languages.
The predicted salary is between 63000 - 77000 £ per year.
Hybrid- Office based Monday, Wednesday and Friday
We are looking for a Software Engineer to join our expanding team.
You will help build the infrastructure that powers our next generation of call experiences and data insight tools for our NHS customers.
You will have several years’ experience in industry.
Responsibilities
- Work within a small agile team to solve technical challenges, develop new functionality and make non-functional improvements to our products and services.
- Understand business requirements and how they translate into technical design and development projects and tasks.
- Participate in architectural and design discussions and diagnose and troubleshoot complex technical issues
- Work with stakeholders to progress and report on projects and tasks
- Building Voice Agents: Developing and maintaining our Go-based Voice Agent
- API Development: Contributing to our unified AI API that acts as the gateway between our telephony products and various AI providers
- Tool
Creation: Developing “Tools” (Function Calling) that allow LLMs to interact with real-world data, enabling features such as consultant lookups (RAG) and clinical system integrations
- Data Insights: Building pipelines to transcribe and analyse historical call recordings to extract sentiment, summary, and outcome data
- Prompt Engineering: Refining system prompts to ensure our agents are safe, accurate, and empathetic in a healthcare context.
- Learning and Development: Keeping up to date with the rapidly changing AI landscape (e. g. exploring new models) and prototyping how they can be applied to our products
- Operations: Optionally contribute to our AI infrastructure to help operate self-hosted open-source models
- Testing & Validation: Development of tooling to assist our Test Team in conducting evals against our many provider models to ensure we are continually optimising for quality and cost
- Our Core Tech Stack
- Git Lab
- My SQL
- Rabbit MQ
- Redis
- PHP + Laravel
- React
- Electron
- Puppet (build and deploy)
- Open SIPS
- Free SWITCH
Essential Experience
- Programming
Proficiency: Strong foundation in a backend language.
Our stack is primarily Go (Golang), so experience with Go or a strong willingness to cross-train from C++/Java/Rust/Python is required
- API Integration: Experience consuming RESTful APIs and understanding of JSON data structures
- AI/LLM Exposure: Practical experience interacting with LLM APIs (Open AI, Anthropic, etc.) and understanding concepts like Context Windows, RAG, System Prompts, and Temperature
- Concurrency: Understanding of asynchronous programming (Web Sockets, goroutines) is highly beneficial given the real‑time nature of voice data
- Several years experience in industry
- A team player who shows initiative
Desirable Experience
- Experience with LLM guardrails and PII-redaction
- Understanding of LLM tool development and MCP
- Knowledge of Speech‑to‑Text (STT) or Text‑to‑Speech (TTS) technologies
- Experience with Web Sockets and streaming data
- Familiarity with Telephony/Vo IP
- Other Skills Required
- Competent in primary tech stack
- Confident with computer science basics (algorithms, data structures, complexity, design patterns)
- Is productive with the basic tools in their discipline Key Skills
- Can contribute to an existing framework and is able to deliver small stories
- Adheres to test coverage standards
- Regularly applies learnings from past experience
- Collaborating with team members and is flexible and open to change
- Write unit tests and integration tests to ensure code quality
- Participate in code reviews and ensure adherence to coding standards
Benefits
- 25 Days Holiday
- Birthday Day Off
- Buy Holiday Scheme
- Cycle to Work Scheme
- Winter Flu Jabs
- Free On‑Site Parking
- Learning and development budget with Professional Qualification Support
- Social benefits (paid social events)
SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.
We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
#J-18808-Ljbffr
AI Software Engineer employer: SCG Midlands
As a Field Communications Engineer at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With comprehensive training opportunities, a generous holiday scheme, and a commitment to work-life balance, we ensure that our team members are well-equipped to excel in their roles while enjoying a fulfilling career. Located in a vibrant area, our culture fosters collaboration and innovation, making us an excellent employer for those looking to make a meaningful impact in the telecoms industry.
StudySmarter Expert Advice🤫
We think this is how you could land AI Software Engineer
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at SCG Midlands or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to SCG Midlands.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like SCG Midlands.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like SCG Midlands that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace AI Software Engineer
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at SCG Midlands.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at SCG Midlands and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at SCG Midlands
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If SCG Midlands uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
