At a Glance
- Tasks: Manage accounts, deliver exceptional service, and drive business growth.
- Company: Dynamic company in Reigate with a focus on customer satisfaction.
- Benefits: Competitive salary, holiday perks, career development, and free onsite snacks.
- Other info: Equal opportunities employer committed to inclusivity and career progression.
- Why this job: Join a supportive team and make a real impact on customer success.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 35000 - 45000 £ per year.
Location: Reigate
Salary: £35,000 - £45,000 + OTE + Car Allowance
We are recruiting for a Corporate Account Manager to join our Sales team in Reigate. The successful candidate will be supporting business growth whilst delivering exceptional customer service and will seek opportunities to enable growth within the customer base.
Responsibilities:
- Account Management of c.200 customers.
- Review meetings both remotely and face to face, opportunity seeking and end-to-end sales process.
- Work alongside Provisioning and Support teams across the business to orchestrate the smoothest and best customer experience possible.
- Ensure escalations are raised within the business at the appropriate time to ensure the swiftest possible resolution.
- Full product portfolio knowledge to enable full solution selling ability.
- Opportunities to up-sell and cross-sell with a aim of hitting sales target by the end of each month.
- Project management of solution delivery and any escalations within the assigned customer base.
Skills Required:
- Positive can-do attitude.
- Strong customer service skills.
- Strong communication skills.
- Comprehensive industry knowledge.
- Great attention to detail.
- Decision making skills.
- Proven problem-solving attitude.
- Honesty and integrity.
- Ability to prioritise workload.
Benefits:
- 21 Days Holiday – increasing to 22 days after 3 years and to 25 days after 5 years.
- Birthday Day Off.
- Buy Holiday Scheme.
- Career Development and Progression Opportunities.
- Employee Assistance Programme.
- Enhanced Company Sick Pay.
- Discounted Retail Vouchers.
- Reduced Gym Membership.
- SCG Mobile Benefit.
- Employee Referral Bonus.
- Annual Salary Reviews.
- Pension Scheme.
- Onsite Canteen (offering free croissants and free freshly made soup daily).
- Free On-Site Parking.
- Charity Events.
SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
Corporate Account Manager in Surrey employer: SCG Corporate
Join our dynamic team in Reigate as a Corporate Account Manager, where you'll not only drive business growth but also enjoy a supportive work culture that prioritises employee well-being and development. With benefits like increasing holiday entitlement, career progression opportunities, and a vibrant workplace featuring an onsite canteen, we ensure our employees feel valued and motivated. Experience a fulfilling career with us, where your contributions directly impact our success and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Account Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Corporate Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products inside out. Be ready to discuss how your skills align with their needs, especially around customer service and account management. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best choice.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get clicking and let’s land that job together!
We think you need these skills to ace Corporate Account Manager in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Corporate Account Manager role. Highlight your experience in account management and customer service, and don’t forget to showcase any relevant sales achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our team. Mention specific skills from the job description, like your problem-solving attitude and communication skills.
Showcase Your Industry Knowledge:We love candidates who know their stuff! Make sure to include any industry knowledge or experience that relates to our business. This will show us you’re ready to hit the ground running.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at SCG Corporate
✨Know Your Customers
Before the interview, take some time to research the company’s customer base. Understanding their needs and pain points will help you demonstrate your ability to manage accounts effectively and show that you’re ready to deliver exceptional customer service.
✨Showcase Your Communication Skills
As a Corporate Account Manager, strong communication is key. Prepare examples of how you've successfully communicated with clients in the past, whether through remote meetings or face-to-face interactions. This will highlight your ability to build relationships and manage expectations.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. This will showcase your decision-making skills and your proven problem-solving attitude, which are crucial for managing escalations and ensuring customer satisfaction.
✨Familiarise Yourself with the Product Portfolio
Make sure you have a good grasp of the company’s products and services. Being knowledgeable will enable you to engage in solution selling and identify opportunities for upselling and cross-selling during the interview, showing that you can contribute to business growth.
