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- Tasks: Manage accounts, deliver exceptional customer service, and drive business growth.
- Company: Join a dynamic team in a supportive and inclusive environment.
- Benefits: Competitive salary, holiday perks, career development, and free onsite snacks.
- Other info: Enjoy a vibrant workplace with opportunities for progression and community involvement.
- Why this job: Make a real impact while developing your skills in a thriving company.
- Qualifications: Strong communication, customer service skills, and a positive attitude.
The predicted salary is between 28000 - 36000 £ per year.
Location: Reigate
Salary: £35,000 - £45,000 + OTE + Car Allowance
We are recruiting for a Corporate Account Manager to join our Sales team in Reigate. The successful candidate will be supporting business growth whilst delivering exceptional customer service and will seek opportunities to enable growth within the customer base.
Responsibilities:
- Account Management of c.200 customers.
- Review meetings both remotely and face to face, opportunity seeking and end-to-end sales process.
- Work alongside Provisioning and Support teams across the business to orchestrate the smoothest and best customer experience possible.
- Ensure escalations are raised within the business at the appropriate time to ensure the swiftest possible resolution.
- Full product portfolio knowledge to enable full solution selling ability.
- Opportunities to up-sell and cross-sell with a aim of hitting sales target by the end of each month.
- Project management of solution delivery and any escalations within the assigned customer base.
Skills Required:
- Positive can-do attitude.
- Strong customer service skills.
- Strong communication skills.
- Comprehensive industry knowledge.
- Great attention to detail.
- Decision making skills.
- Proven problem-solving attitude.
- Honesty and integrity.
- Ability to prioritise workload.
Benefits:
- 21 Days Holiday – increasing to 22 days after 3 years and to 25 days after 5 years.
- Birthday Day Off.
- Buy Holiday Scheme.
- Career Development and Progression Opportunities.
- Employee Assistance Programme.
- Enhanced Company Sick Pay.
- Discounted Retail Vouchers.
- Reduced Gym Membership.
- SCG Mobile Benefit.
- Employee Referral Bonus.
- Annual Salary Reviews.
- Pension Scheme.
- Onsite Canteen (offering free croissants and free freshly made soup daily).
- Free On-Site Parking.
- Charity Events.
SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
Locations
Corporate Account Manager in Reigate, Surrey employer: SCG Corporate
Contact Detail:
SCG Corporate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Account Manager in Reigate, Surrey
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. They can give you the inside scoop on the company culture and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Knowing your stuff will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the job description, especially around customer service and account management. We want to hear how you can contribute to our growth!
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Corporate Account Manager in Reigate, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Corporate Account Manager role. Highlight your experience in account management and customer service, and don’t forget to showcase any relevant industry knowledge that aligns with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples of how you've successfully managed accounts or resolved customer issues in the past.
Show Off Your Skills: We want to see your strong communication and problem-solving skills in action. Use your application to demonstrate how you’ve used these skills to achieve results in previous roles. Be specific!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at SCG Corporate
✨Know Your Customers
Before the interview, take some time to research the company’s customer base. Understanding their needs and pain points will help you demonstrate your ability to manage accounts effectively and show that you’re ready to deliver exceptional customer service.
✨Showcase Your Communication Skills
As a Corporate Account Manager, strong communication is key. Prepare examples of how you've successfully communicated with clients in the past, whether through remote meetings or face-to-face interactions. This will highlight your ability to build relationships and manage expectations.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. This will showcase your decision-making skills and your proven problem-solving attitude, which are crucial for managing escalations and ensuring customer satisfaction.
✨Familiarise Yourself with the Product Portfolio
Make sure you have a solid understanding of the company's products and services. This knowledge will enable you to engage in solution selling and identify opportunities for up-selling and cross-selling during the interview, showing that you're proactive about hitting sales targets.