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- Tasks: Lead and manage IT infrastructure operations, ensuring systems are secure and performant.
- Company: Join a forward-thinking company in Dummer, Basingstoke with a commitment to equality.
- Benefits: Enjoy 21 days holiday, enhanced sick pay, and free onsite perks like croissants!
- Why this job: Make a real impact by overseeing critical IT systems and leading a dynamic team.
- Qualifications: Strong leadership skills and a solid understanding of enterprise IT infrastructure required.
- Other info: Great career growth opportunities in a supportive and inclusive environment.
The predicted salary is between 43200 - 72000 £ per year.
Location: Dummer, Basingstoke
We are looking for someone to lead, manage and oversee the internal IT Infrastructure operations across SCG, ensuring that systems and services remain secure, available and performant.
Responsibilities- Overseeing and being accountable for all infrastructure systems including cloud service management, datacentre management, and email system management.
- Ensuring availability and capacity monitoring processes are effective and alerts are appropriately responded to.
- Managing and maintaining backup and recovery operations.
- Overseeing infrastructure maintenance, system upgrades, and migrations.
- Ensuring infrastructure endpoint protection and patch management are maintained.
- Monitoring and ensuring infrastructure performance meets business requirements.
- Leading the technical resolution of major service outages (MSOs) and ensuring appropriate escalation.
- Communicating with the business during major incidents.
- Overseeing change request authoring and approval processes.
- Chairing or participating in Change Advisory Board (CAB) meetings to approve infrastructure changes.
- Managing ticket workload and priorities within the infrastructure team.
- Maintaining relationships with IT vendors and suppliers.
- Providing accountability for infrastructure documentation, ensuring systems and services are properly documented.
- Ensuring IT assets within the infrastructure domain are managed according to defined processes.
- Defining and managing Identity and Access Management (IAM) services configuration.
- Contributing to SLA definition and ensuring service levels are achieved.
- Ensuring network security through proper management of firewalls and security appliances.
- Supporting security incident response activities and security alert handling.
- Consulting on endpoint protection policies and EUC patch management.
- Strong leadership and team management skills, with the ability to delegate work effectively and hold team members accountable.
- A comprehensive understanding of enterprise IT infrastructure, including datacentres, cloud services, network architecture, and email systems.
- Expertise in IT service management principles, including SLA management, change management, and incident management.
- Strong understanding of information security principles and compliance requirements (ISO27001, Cyber Essentials).
- Experience with vendor and supplier relationship management.
- Excellent communication skills, including the ability to communicate technical matters during major incidents.
- Financial awareness, including experience with IT purchasing and budget considerations.
- Strategic thinking capabilities for capacity planning and network architecture decisions.
- 21 days holiday – increasing to 22 days after 3 years and to 25 days after 5 years
- Extra day off for your birthday
- Buy holiday scheme
- Employee Assistance Programme
- Free onsite parking
- Enhanced company sick pay
- Discounted retail vouchers
- Reduced gym membership
- Annual salary review
- SCG mobile benefit
- Employee referral bonus
- Onsite canteen offering free croissants and freshly made soup
SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
Group IT Infrastructure Manager employer: SCG Connected
Contact Detail:
SCG Connected Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group IT Infrastructure Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their needs, especially around IT infrastructure management and security.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies you’re interested in. Express your enthusiasm for their work and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We love seeing candidates who take the initiative to connect with us directly!
We think you need these skills to ace Group IT Infrastructure Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Group IT Infrastructure Manager role. Highlight your leadership skills and experience with IT infrastructure, cloud services, and incident management. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Dummer. Share specific examples of how you've successfully managed IT operations and led teams in the past. We love a good story!
Showcase Your Communication Skills: Since communication is key during major incidents, make sure to highlight your ability to convey technical information clearly. Whether it's in your CV or cover letter, we want to see how you can keep everyone informed and calm during a crisis.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you're keen on joining our team at StudySmarter!
How to prepare for a job interview at SCG Connected
✨Know Your Infrastructure Inside Out
Make sure you have a solid understanding of enterprise IT infrastructure, including datacentres, cloud services, and network architecture. Brush up on the latest trends and technologies in these areas so you can speak confidently about them during the interview.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your leadership and team management abilities. Think about times when you successfully delegated tasks, resolved conflicts, or led a team through a challenging project. This will show that you can effectively manage the infrastructure team.
✨Communicate Clearly and Effectively
Practice explaining technical concepts in simple terms. You might be asked to communicate during major incidents, so being able to convey information clearly is crucial. Consider role-playing with a friend to refine your communication skills.
✨Understand Compliance and Security Standards
Familiarise yourself with information security principles and compliance requirements like ISO27001 and Cyber Essentials. Be ready to discuss how you've implemented these standards in previous roles, as this knowledge is vital for the Group IT Infrastructure Manager position.
