SCG is seeking a 2nd line support specialist to handle VoIP faults and configuration queries for Evonex platform and related products. You will provide diagnostics, provisioning support, and partner onboarding while maintaining high SLAs and quality communications.
Engage with customers across phone, email, and ticket systems, documenting issues clearly and contributing to training materials with the Product Manager. A dynamic, collaborative team environment awaits.
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2nd Line VoIP Support Engineer – Telephony & SIP in Basingstoke employer: SCG Connected
At SCG Connected, we pride ourselves on fostering a dynamic work environment that prioritises innovation and collaboration. As a Security Engineer, you will not only play a crucial role in safeguarding our IT systems but also benefit from continuous professional development opportunities and a supportive culture that values your contributions. Located in a vibrant tech hub, we offer competitive benefits and the chance to work alongside industry experts, making it an ideal place for those seeking meaningful and rewarding employment.
