At a Glance
- Tasks: Engage with prospective patients and guide them through the onboarding process.
- Company: Join a top-rated medical cannabis clinic transforming patient care.
- Benefits: Competitive salary, commission, employee discounts, and regular events.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while achieving your sales goals.
- Qualifications: Experience in sales or customer service with strong communication skills.
The predicted salary is between 26000 - 32000 £ per year.
Join one of the UK's leading medical cannabis clinics! This pioneering MedTech exists to improve the lives of patients through medical cannabis. As a rapidly growing healthcare provider, they help patients access specialist treatment in a safe, legal and clinically regulated environment.
We're looking for an emotionally mature yet driven and dynamic Patient Onboarding Representative to become the first point of contact for prospective patients interested in registering with our service. This is a fast-paced, high-volume, phone-based sales role that combines customer service, relationship building, administration and patient support. You’ll be speaking with individuals who have already expressed an interest in our service, helping them understand the process, guiding them through registration requirements and legal administration, ensuring they receive an outstanding experience from enquiry to onboarding.
What you’ll be doing:
- Calling prospective patients who have registered an interest in joining the clinic
- Guiding patients through the onboarding journey
- Chasing outstanding documentation, medical records and required forms
- Liaising with GP surgeries and healthcare professionals where required
- Keeping accurate records and ensuring all legal and regulatory processes are followed
- Collaborating with colleagues to ensure patients are successfully onboarded
What we’re looking for:
- This role would suit someone from a sales, recruitment, telesales, call centre or customer services background that are target driven individuals who enjoy making sales and making commission.
- Experience working in a high-volume telephone-based sales environment
- Emotional maturity, empathy and patience
- Strong relationship-building and communication skills
- Excellent organisation and attention to detail
- The ability to manage multiple cases simultaneously whilst keeping momentum
- Experience working to targets, KPIs or performance metrics
The ideal person:
You’ll be someone who genuinely enjoys helping people. Many of the patients you speak with may be dealing with chronic health conditions, pain, anxiety or other life challenges. Some may be unfamiliar with medical cannabis and require additional support throughout the registration process. Success in this role comes from building trust, showing empathy and maintaining consistent follow-up while ensuring every patient receives the guidance they need and deserve. If you’re tenacious, resilient, organised, compassionate and thrive in a fast-paced environment making sales whilst making a genuine difference to people’s lives, we’d love to hear from you.
What’s in it for you?
- £26,000 - £32,000 basic salary (dependant on experience)
- Commission structure – up to 30%
- Access to company benefits and discounts portal
- Blue Light Scheme access
- Employee Assistance Programme
- Regular company events and celebrations
- Relaxed dress code
- Opportunity to join a rapidly growing healthcare business making a genuine difference to everyone.
*Everyone is in-office 5 days per week Monday – Friday*
Sales Consultant - Sunday Times Top 100 employer: SCF Talent
SCF Talent is an exceptional employer that prioritises a supportive and dynamic work culture, perfect for those looking to make a meaningful impact in the healthcare sector. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring you thrive in your role as a Patient Onboarding & Sales Specialist. Located in a vibrant area, our team enjoys a collaborative environment that values innovation and patient care, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant - Sunday Times Top 100
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like SCF Talent.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at SCF Talent.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like SCF Talent, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Sales Consultant - Sunday Times Top 100
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at SCF Talent.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at SCF Talent.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to SCF Talent. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at SCF Talent. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at SCF Talent
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research SCF Talent’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
