Service Engineer

Service Engineer

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Service Engineer, you'll maintain and install fire and security systems across the UK.
  • Company: Join Scenic Prop and Design, a leading provider of Fire & Security solutions with a client-focused approach.
  • Benefits: Enjoy flexible working hours, travel opportunities, and a supportive team environment.
  • Why this job: Be part of a dynamic team that values exceptional service and client satisfaction while making a real impact.
  • Qualifications: Experience in electrical and mechanical installations is essential; good communication skills are a must.
  • Other info: Entry-level position with full-time hours; salary discussed at interview.

The predicted salary is between 28800 - 43200 £ per year.

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EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service.
We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times.
We are now looking to employ Service Engineers to work within all areas of the UK.
As a Service Engineer you will carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems, smoke vents, dampers Emergency Lighting, in accordance with the current Standards and Codes of Practice.
This role will include but not limited to the items below:

  • Provide first line support for fault finding and rectification.
  • Complete small works installations.
  • Commission and handover of systems in line with the specification and drawings, including client demonstrations.
  • Completion of the relevant e-documentation (via tablet) or paperwork in line with SSAIB requirements.
  • Check the Engineer Planner when it is sent out to ensure all upcoming work is prepared for.
  • Raise any concerns as soon as possible so they can be dealt with prior to the job taking place.
  • Carry out daily checks as a minimum to ensure correct kit is in place for the job.
  • Servicing and maintaining various systems, to include small works installations and fault finding.
  • Demonstrate systems for clients, and explain details such as the causes and consequences of false alarms.
  • Carry out corrective and preventative maintenance of multi disciplined systems to include emergency lighting and portable extinguishers.
  • Commission/ Handover of systems.
  • Be part of an On Call Rota for OOH callouts and telephone support.
  • Carry out small works installations of multi disciplined systems to a high standard of workmanship.
  • Installation/commission of portable extinguishers.
  • Understanding the clients needs and fulfil all jobs required.
  • Ensure the health, safety and welfare of themselves and their team in accordance with Company policy.

To actively support at all times, company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information.
Required Skills

  • Proven background and experience of Electrical and Mechanical installations within the Fire and Security sector, including Fire Extinguishers.
  • Network/IP based product experience is beneficial.
  • Good communication skills are required as the majority of the role will involve being in a customer facing environment.
  • The ability to work alone and effectively organise your time as well as being a good team player.
  • A good understanding of the Standards which relate to our Industry and the systems we install.
  • A good understanding of Health and Safety is essential.
  • Have a flexible attitude to working hours.
  • A full driving licence and a willingness to travel to locations across the country.
  • Excellent timekeeping and time management skills.
  • Willingness to go the extra mile.
  • Self motivated and a team player, demonstrating professionalism, positivity and proactiveness.

Working hours are 08:30 to 17:00 with a 30 minute lunch break. Salary will be discussed at interview stage.
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Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Industries

    Repair and Maintenance

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Service Engineer employer: Scenictextures

At Scenic Prop and Design, we pride ourselves on being a flexible and client-focused organisation that values exceptional service delivery. As a Service Engineer, you will benefit from a supportive work culture that encourages professional growth and development, alongside competitive remuneration and a commitment to health and safety. Working in London offers unique advantages, including access to a vibrant city environment and diverse opportunities for networking and collaboration within the industry.
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Contact Detail:

Scenictextures Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer

Tip Number 1

Familiarise yourself with the specific systems and equipment mentioned in the job description, such as fire alarms and CCTV. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.

Tip Number 2

Network with professionals in the fire and security sector. Attend industry events or join relevant online forums to connect with others who may have insights or even referrals for the Service Engineer position.

Tip Number 3

Prepare to discuss your previous experience with electrical and mechanical installations. Be ready to provide examples of how you've successfully handled fault finding and maintenance tasks in a customer-facing environment.

Tip Number 4

Showcase your flexibility and willingness to travel. Since the role requires working across various locations, emphasising your adaptability and readiness to meet clients' needs will make you a more attractive candidate.

We think you need these skills to ace Service Engineer

Electrical Installation Skills
Mechanical Installation Skills
Fire and Security Systems Knowledge
Fault Finding and Rectification
Customer Service Skills
Time Management
Health and Safety Awareness
Documentation Skills
Teamwork
Self-Motivation
Flexibility in Working Hours
Communication Skills
Network/IP Product Experience
Attention to Detail

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Engineer at Scenic Prop and Design. Familiarise yourself with the specific systems you'll be working on, such as fire alarms and CCTV, to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in electrical and mechanical installations, particularly within the fire and security sector. Mention specific projects or roles that demonstrate your skills and knowledge in this area.

Showcase Communication Skills: Since the role involves customer interaction, highlight your communication skills. Provide examples of how you've effectively communicated with clients or team members in past roles, especially in resolving issues or providing support.

Tailor Your Application: Customise your CV and cover letter for this specific job. Use keywords from the job description, such as 'fault finding', 'preventative maintenance', and 'health and safety', to show that you are a perfect fit for the position.

How to prepare for a job interview at Scenictextures

Know Your Technical Stuff

Make sure you brush up on your knowledge of electrical and mechanical installations, especially in the fire and security sector. Be prepared to discuss specific systems you've worked with, such as fire alarms and CCTV, and demonstrate your understanding of relevant standards and codes of practice.

Showcase Your Communication Skills

Since this role involves a lot of customer interaction, it's crucial to demonstrate your communication skills during the interview. Practice explaining technical concepts in simple terms, as you'll need to do this when dealing with clients and providing demonstrations.

Emphasise Your Problem-Solving Abilities

Be ready to share examples of how you've successfully diagnosed and resolved issues in previous roles. Highlight your experience with fault finding and rectification, as well as any small works installations you've completed.

Demonstrate Flexibility and Team Spirit

The company values flexibility and teamwork, so be sure to convey your willingness to adapt to changing schedules and work collaboratively. Share instances where you've gone the extra mile or supported your team, as this will resonate well with the interviewers.

Service Engineer
Scenictextures
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  • Service Engineer

    London
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-08-03

  • S

    Scenictextures

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