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- Tasks: Manage client relationships and ensure their fire and security needs are met.
- Company: Join Scenic Prop and Design, a leader in compliance solutions across the UK.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Be part of a dynamic team focused on exceptional service and client satisfaction.
- Qualifications: No prior experience required; just bring your motivation and communication skills!
- Other info: This is an entry-level position perfect for recent graduates or those looking to start their career.
The predicted salary is between 28800 - 43200 £ per year.
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EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service.
We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times.
We have a new opportunity for a Client Relationship Manager to work in the North West region, managing a range of clients to ensure retention and increase of their fire and security spend.
This role will include but is not limited to the items below:
- Client Management ensuring retention and increase of their fire and security spend.
- To visit client sites and conduct sales meetings.
- Understanding the clients individual needs and addressing these accordingly.
- Develop an individual sales plan for each client, building rapport with clients to ensure long term revenue growth.
- Respond promptly to quotation requests and any client queries.
- Take ownership of the client in all aspects relating to the administration, sales and service delivery process, ensuring the client is given the highest level of customer service.
- To represent EDSB in a professional manner at all times.
- Sell the full range of fire and security services across an existing base of clients and achieve increased sales through management of clients.
- Meet agreed targets on a monthly basis.
- Meet agreed number of client appointments to be attended per month.
- Ensure Quotebank is updated weekly.
Required Skills
- Successful account management track record in the services sector, specifically the development of existing business.
- Ability to communicate clearly at all levels.
- Good attention to detail.
- Commercially astute.
- Customer focused approach.
- Ability to plan and organise across all aspects of the role, be able to plan and prepare and conduct effective sales calls and meetings.
- Current, clean, UK driving licence.
- Excellent organisation, written and numerical skills.
- Excellent timekeeping and time management skills.
- Ability to work in a high pressure environment and react to rapidly changing circumstances.
- Willingness to go the extra mile.
Self motivated and a team player, demonstrating professionalism, positivity and proactiveness.
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Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Administrative and Support Services
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Client Relationship Manager employer: Scenictextures
Contact Detail:
Scenictextures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager
✨Tip Number 1
Familiarise yourself with the fire and security industry. Understanding the specific services offered by EDSB Compliance Solutions will help you engage more effectively with potential clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Network within the industry. Attend relevant events or join online forums where you can connect with professionals in the fire and security sector. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous account management experiences. Be ready to share specific examples of how you've successfully retained clients and increased their spend, as this aligns directly with the responsibilities of the role.
✨Tip Number 4
Showcase your customer-focused approach. During any interactions, emphasise your ability to build rapport and address client needs, as this is crucial for a Client Relationship Manager at EDSB.
We think you need these skills to ace Client Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client management and sales. Use specific examples that demonstrate your ability to retain clients and increase their spend, as this is crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your understanding of the company's focus on client service and compliance. Mention how your skills align with their needs, particularly your customer-focused approach and ability to build rapport.
Showcase Relevant Skills: Emphasise your successful account management track record and your ability to communicate clearly at all levels. Highlight your organisational skills and your capacity to work under pressure, as these are key for the Client Relationship Manager position.
Prepare for Potential Questions: Think about how you would respond to questions regarding your approach to client management and sales strategies. Be ready to discuss how you would handle client queries and develop individual sales plans.
How to prepare for a job interview at Scenictextures
✨Research the Company
Before your interview, take some time to learn about Scenic Prop and Design. Understand their services, values, and recent projects. This knowledge will help you tailor your responses and show genuine interest in the role.
✨Prepare for Client Scenarios
As a Client Relationship Manager, you'll need to demonstrate your ability to manage client relationships effectively. Prepare examples of how you've successfully handled client issues or increased client satisfaction in previous roles.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, practice clear and concise communication. Be ready to discuss how you adapt your communication style to different clients and situations.
✨Demonstrate Your Organisational Skills
The job requires excellent planning and organisation. Be prepared to discuss how you manage your time and prioritise tasks, especially when dealing with multiple clients and tight deadlines.
