Service Engineer in Royal Tunbridge Wells

Join to apply for the Service Engineer role at Scenic Prop and Design.

Responsibilities include:

• Provide first line support for fault finding and rectification.
• Complete small works installations.
• Commission and handover of systems in line with the specification and drawings, including client demonstrations.
• Complete relevant e‑documentation (via tablet) or paperwork in line with SSAIB requirements.
• Check the Engineer Planner when it is sent out to ensure all upcoming work is prepared for.
• Raise any concerns as soon as possible so they can be dealt with prior to the job taking place.
• Carry out daily checks as a minimum to ensure correct kit is in place for the job.
• Servicing and maintaining various systems, including small works installations and fault finding.
• Demonstrate systems for clients, and explain details such as the causes and consequences of false alarms.
• Carry out corrective and preventive maintenance of multi‑disciplined systems, including emergency lighting and portable extinguishers.
• Commission and handover of systems.
• Be part of an On‑Call rota for out‑of‑hours callouts and telephone support.
• Carry out small works installations of multi‑disciplined systems to a high standard of workmanship.
• Installation and commission of portable extinguishers.
• Understand the client’s needs and fulfill all jobs required.
• Ensure the health, safety and welfare of themselves and their team in accordance with Company policy.

Required skills and experience:

• Proven background and experience of Electrical and Mechanical installations within the Fire and Security sector, including Fire Extinguishers.
• Network/IP based product experience is beneficial.
• Good communication skills are required as the majority of the role will involve being in a customer‑facing environment.
• The ability to work alone and effectively organise your time as well as being a good team player.
• A good understanding of the Standards which relate to our Industry and the systems we install.
• A good understanding of Health and Safety is essential.
• Have a flexible attitude to working hours.
• A full driving licence and a willingness to travel to locations across the country.
• Excellent timekeeping and time management skills.
• Willingness to go the extra mile.
• Self‑motivated and a team player, demonstrating professionalism, positivity and proactiveness.

Working hours are 08:30 to 17:00 with a 30‑minute lunch break. Salary will be discussed at interview stage.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Repair and Maintenance