At a Glance
- Tasks: Shape learning experiences by coaching tutors and improving learner outcomes.
- Company: Join SCCU, a passionate team dedicated to making a difference in education.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and learner success.
- Why this job: Make a real impact on learners' lives and enhance teaching practices.
- Qualifications: Experience in quality assurance and coaching within education is essential.
The predicted salary is between 30000 - 40000 € per year.
As a Quality & Support Coach, you play a key role in shaping how learning is experienced across our apprenticeship and adult training programmes. This role is focused on ensuring that teaching, learning, and assessment are effective, supportive, and human‑centred. Rather than designing curriculum, you concentrate on observing delivery practice, reviewing learner evidence, coaching tutors, and using insight to improve consistency, confidence, and learner outcomes. You are a trusted partner to tutors, helping them reflect, grow, and deliver learning that works in the real world.
Key Responsibilities
- Quality Assurance & Portfolio Sampling
- Sample learner portfolios to ensure quality standards and assessment requirements are met.
- Provide clear, developmental feedback that supports improvement and tutor confidence.
- Monitor learner progress to ensure assessment decisions accurately reflect learning and application.
- Tutor Support & Coaching
- Provide ongoing coaching and professional support to tutors.
- Explore teaching and assessment challenges collaboratively, offering practical, learner‑focused solutions.
- Encourage reflective practice and a culture of continuous improvement.
- Learner Experience & Journey Observation
- Observe teaching, learning, and assessment activity across the learner journey.
- Share insight and feedback that helps tutors strengthen practice and improve learner experience.
- Standardisation & Sector CPD
- Work with the Curriculum & Culture Lead to support standardisation activity, ensuring consistency across delivery and assessment.
- Support sector‑specific CPD activity, helping tutors remain current with industry practice, policy changes, and effective pedagogy.
- Conduct tutor 1:1 discussions informed by quality activity and observations.
- Support development planning and goal‑setting while maintaining quality and compliance expectations.
- Identify themes, strengths, and areas for improvement across delivery.
- Share insight with quality, curriculum, and delivery leads to support continuous improvement.
- Contribute to raising standards through coaching, modelling, and shared best practice (not curriculum creation).
- Information, Advice & Guidance (IAG)
- Quality assure the IAG provided to learners, ensuring it is clear, accurate, and supportive.
- Help ensure learners feel confident about their learning choices, progression, and next steps.
- Actively promote safeguarding, Prevent, and wellbeing across all quality and coaching activity.
- Identify and report concerns promptly, supporting a safe and inclusive learning environment in line with SCCU policies.
Key Skills & Attributes
- Experience
- Experience in quality assurance, coaching, or developmental support within education or training.
- Experience delivering and/or assessing apprenticeship and adult learning programmes.
- Understanding of Ofsted expectations, apprenticeship standards, and quality processes.
- Experience delivering or quality assuring IAG and/or careers education is desirable.
- Good understanding of adult education, apprenticeships, and funded provision.
- Knowledge of effective teaching, learning, and assessment practices.
- Ways of working
- Strong relationship‑builder with a supportive, coaching‑led approach.
- Confident in giving reflective, human, and improvement‑focused feedback.
- Curious, improvement‑minded, and focused on real learner impact.
- Organised, detail‑aware, and comfortable managing multiple priorities.
- Personal Attributes
- Passionate about learner success and high‑quality learning experiences.
- Supportive, values‑driven, and reflective.
- Strong commitment to safeguarding and inclusive practice.
- Qualifications
- Relevant industry qualification (Level 3 or above).
- Teaching qualification at Level 4 or above.
Why Join SCCU
If you want to create, improve, and make a real difference to people’s lives, this is your opportunity. Join SCCU, and let’s discover what’s possible.
Quality & Support Coach in Coventry employer: SCCU Group
At SCCU, we pride ourselves on being an exceptional employer that values the growth and development of our team members. As a Quality & Support Coach, you will thrive in a supportive, collaborative environment where your insights directly impact learner outcomes and tutor effectiveness. With a strong commitment to continuous improvement and a focus on human-centred learning, SCCU offers unique opportunities for professional development and a culture that champions inclusivity and safeguarding.
StudySmarter Expert Advice🤫
We think this is how you could land Quality & Support Coach in Coventry
✨Tip Number 1
Network like a pro! Reach out to current Quality & Support Coaches or those in similar roles on LinkedIn. Ask them about their experiences and any tips they might have for you. Building connections can open doors that you didn’t even know existed!
✨Tip Number 2
Prepare for your interview by practising common questions related to quality assurance and coaching. Think about specific examples from your past experiences that showcase your skills. We want to hear how you’ve made a difference in learner outcomes!
✨Tip Number 3
Showcase your passion for learner success during interviews. Share stories that highlight your commitment to high-quality learning experiences. Remember, we’re looking for someone who truly cares about making a positive impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at SCCU!
We think you need these skills to ace Quality & Support Coach in Coventry
Some tips for your application 🫡
Show Your Passion for Learning:When you write your application, let your enthusiasm for education and learner success shine through. We want to see how much you care about creating high-quality learning experiences that truly make a difference.
Be Specific About Your Experience:Make sure to highlight your relevant experience in quality assurance and coaching. Use examples that demonstrate your understanding of apprenticeship standards and how you've supported tutors or learners in the past.
Tailor Your Application:Don’t just send a generic application! Tailor it to reflect the key responsibilities and skills mentioned in the job description. Show us how your background aligns with what we’re looking for in a Quality & Support Coach.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at SCCU Group
✨Know Your Quality Standards
Familiarise yourself with the quality assurance processes and standards relevant to apprenticeship and adult training programmes. Be ready to discuss how you’ve applied these in previous roles, as this will show your understanding of what’s expected in the Quality & Support Coach position.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or supported tutors in the past. Highlight specific challenges you faced and the practical, learner-focused solutions you implemented. This will demonstrate your ability to build relationships and foster a culture of continuous improvement.
✨Reflect on Learner Experience
Think about how you can enhance the learner journey based on your observations and feedback. Be ready to share insights on how you’ve improved teaching practices or learner outcomes in previous roles, as this aligns perfectly with the responsibilities of the role.
✨Stay Current with Industry Practices
Research recent developments in adult education and apprenticeship standards. Being knowledgeable about current policies and effective pedagogy will not only impress your interviewers but also show your commitment to professional development and high-quality learning experiences.
