At a Glance
- Tasks: Support students throughout their training journey and ensure they have the resources to succeed.
- Company: SCCD Training, a dynamic organisation focused on student success.
- Benefits: Make a real impact, career growth opportunities, and a vibrant team culture.
- Other info: Fast-paced environment with opportunities for advancement.
- Why this job: Help change lives and support future teachers in a rewarding role.
- Qualifications: Experience in student support and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Student Support Coordinator at SCCD Training will provide comprehensive support to our learners throughout their training journey. Acting as a primary point of contact, you will ensure students are engaged, motivated, and have access to all necessary resources to successfully complete their programs.
Key Responsibilities
- Serve as the first point of contact for student queries, providing guidance and timely support
- Monitor student attendance, progress, and wellbeing, addressing any concerns promptly
- Coordinate with academic and placement teams to facilitate smooth learner experiences
- Develop and implement intervention plans to support students facing challenges
- Maintain accurate records of student interactions and support activities in the CRM system
- Organize orientation sessions, workshops, and wellbeing activities to enhance student engagement
- Ensure compliance with safeguarding and data protection policies
Requirements
- Experience in student support, education, or related fields
- Strong interpersonal and communication skills with a compassionate approach
- Ability to manage multiple student cases simultaneously with attention to detail
- Proactive problem‑solving skills and the ability to work collaboratively with various teams
- Knowledge of safeguarding best practices and data protection regulations
- Experience using CRM or student management systems is preferred
- Understanding of the UK education sector and teacher training pathways is an advantage
Benefits (Why Join SCCD?)
- Impact: You are directly responsible for helping people change their lives and enter the teaching profession
- Growth: Opportunity to move into Senior Placement or Business Development roles
- Culture: A fast‑paced, high‑energy environment with a focus on collective team success
Student Support Coordinator employer: SCCD Training
SCCD Training is an exceptional employer that prioritises the growth and wellbeing of its employees while making a significant impact on the lives of learners. Located in the vibrant areas of Stratford and Woolwich, our fast-paced and high-energy work culture fosters collaboration and team success, offering ample opportunities for career advancement into senior roles. Join us to be part of a supportive environment where your contributions directly help individuals embark on rewarding teaching careers.