At a Glance
- Tasks: Provide hands-on IT support and diagnostics while engaging with customers.
- Company: Leading IT company in the North West with a focus on client satisfaction.
- Benefits: Competitive salary, hybrid working options, and various company perks.
- Why this job: Join a dynamic team and make a difference in customer IT experiences.
- Qualifications: CompTIA A+ certification preferred and strong customer service skills.
- Other info: Opportunity for travel and participation in a 24/7 rota.
The predicted salary is between 30000 - 42000 £ per year.
A leading IT company in the North West is looking for an IT Field Delivery Engineer to provide IT support, conduct diagnostics, and interact with customers. The candidate must be technically proficient, with CompTIA A+ certification preferred, and possess excellent customer service skills. The role involves travel to customer sites and requires participation in a 24/7 rota. This position offers a competitive salary and various company benefits, including hybrid working options.
Field IT Delivery Engineer — Hands-on Tech & Client Support in Warrington employer: SCC
Contact Detail:
SCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field IT Delivery Engineer — Hands-on Tech & Client Support in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a Field IT Delivery Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your technical expertise and customer service experience. Bring examples of how you've solved problems in the past to really impress them.
✨Tip Number 3
Be proactive! If you see a company you’re interested in, don’t wait for them to post a job. Reach out directly through our website and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Prepare for the unexpected! Since this role involves travel and a 24/7 rota, be ready to discuss your flexibility and availability during interviews. Show that you’re adaptable and excited about the dynamic nature of the job!
We think you need these skills to ace Field IT Delivery Engineer — Hands-on Tech & Client Support in Warrington
Some tips for your application 🫡
Show Off Your Tech Skills: Make sure to highlight your technical proficiency in your application. Mention any relevant certifications, like CompTIA A+, and share examples of how you've used your skills in real-world situations.
Customer Service is Key: Since this role involves interacting with customers, don’t forget to showcase your customer service skills. Share experiences where you’ve gone above and beyond to help a client or solve a problem.
Tailor Your Application: Take the time to tailor your application to the job description. Use keywords from the posting to show that you understand what we’re looking for and how you fit into the picture.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at SCC
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially those related to CompTIA A+. Be ready to discuss troubleshooting scenarios and demonstrate your problem-solving abilities. The interviewer will likely want to see how you approach diagnostics in real-time.
✨Showcase Your Customer Service Skills
Since this role involves interacting with customers, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you turned a negative experience into a positive one, as this will highlight your ability to handle client interactions effectively.
✨Be Ready for Travel Questions
As the job requires travel to customer sites, be prepared to discuss your flexibility and willingness to work on a 24/7 rota. You might want to mention any previous experiences that involved travel or working odd hours, as this shows you're ready for the demands of the role.
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will help you tailor your responses to align with what they’re looking for. Mentioning how you fit into their culture can set you apart from other candidates and show that you’re genuinely interested in the position.