At a Glance
- Tasks: Drive user engagement and improve workplace technology experiences.
- Company: Join a forward-thinking company focused on user-centric technology solutions.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity to shape the future of workplace technology and user experience.
- Why this job: Make a real difference in how users interact with technology every day.
- Qualifications: Experience in UX, workplace technology, and strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
We are seeking a User Experience & Adoption Lead to drive user engagement, adoption, and experience across workplace technology services. This onsite role is focused on understanding user needs, shaping communications, and ensuring new tools and services are effectively adopted.
Your responsibilities as the UX & Adoption Lead:
- Act as the voice of the user across Workplace Technology services - Endpoint, Productivity tools, IDAM, Hardware, Collaboration platforms.
- Gather and analyse user feedback through surveys, insights, and engagement sessions.
- Support adoption and change activities for new tools, features, and services.
- Develop clear, user-focused communications and engagement materials (Viva Engage, Intranet, newsletter).
- Collaborate with product owners, service teams, and stakeholders to improve user experience.
- Track adoption and experience metrics, highlighting risks and improvement opportunities.
As a successful UX & Adoption Lead, you will have:
- Experience in workplace technology, UX, adoption, or engagement roles.
- Strong communication skills with the ability to translate technical topics for users.
- Experience supporting change, adoption, or digital workplace initiatives.
- A collaborative, user-centred mindset.
If you're ready to improve adoption and user experience across workplace technology, apply now with your CV. Professional references required.
User Experience Lead employer: SCC
At SCC, we pride ourselves on being an exceptional employer that values innovation and collaboration. Our vibrant work culture fosters professional growth through continuous learning opportunities and a commitment to employee well-being, all while working in a dynamic environment focused on enhancing user experiences across workplace technology. Join us in our mission to drive meaningful change and enjoy the unique advantages of being part of a forward-thinking team dedicated to user engagement and adoption.
