Supply Chain & Export Administrator

We are actively building diverse teams and welcome applications from everyone.

Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent

Salary Package: £24,000 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 9.00 am – 5.30 pm Monday – Friday

Interview Process: 2-stage process

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life-long learning opportunities
• Opportunity to join Europe's largest privately-owned IT Company

Role purpose:

The Supply Chain & Export Administrator plays a vital role in the Warehouse and Logistics office, performing essential administrative duties. The responsibilities will include processing orders, coordinating with warehouse colleagues, internal departments, and couriers to ensure the efficient and timely shipment of orders. These efforts contribute to the smooth operation of the business and the satisfaction of our customers.

Key responsibilities:

• Working alongside the Central Operations Teams to ensure all orders are processed according to schedule deadlines.
• Ensure pick labels are dropped to the floor and carrier notes are allocated throughout the day in a timely manner.
• Ensure the requests for consignment details and PODs are carried out.
• Investigate any orders where a consignment number cannot be found using a query order check list.
• Action tasks on the Task Manager system, including requests for shipments, quotes and any other information requested by internal colleagues.
• Creation of purchase orders for delivery services in a timely manner.
• Liaise with couriers regarding relevant bookings including specialist deliveries or same day shipments.
• Action requests for consignment numbers and proof of delivery (PODs) and investigate if they are not available.
• Assist sales branches and customer services with any delivery queries and escalate where necessary.
• Assist with scheduling SCC Transport and liaising with the drivers to ensure a smooth operation within the department.
• Support the administration team with export related activities and duties.
• Undertake external training to become qualified and proficient in the rules & regulations surrounding exporting goods.

Skills and experience:

• Proficient in computer use
• Excellent telephone manner and effective communication skills
• Must be able to obtain the Government and/or Police Security levels required to meet the operational requirements of the role (no caveats) and as per the requirements stipulated in relevant customer contracts
• Demonstrate a strong work ethic
• Must be customer focused and proactive in problem solving.
• Experience or knowledge of a warehouse environment preferable but not essential
• Work well independently and as part of a team
• Organised and possess effective time management skills
• Ability to problem solve

SCC is Europe’s largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.