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- Tasks: As a Scanning Operator, you'll prepare and scan customer documents with precision.
- Company: Join SCC, Europe's largest privately-owned IT company, based in Birmingham.
- Benefits: Enjoy hybrid working, competitive pay, and excellent company perks.
- Why this job: Be part of a diverse team focused on innovation and exceptional customer experiences.
- Qualifications: No specific qualifications required; just bring your proactive and organised mindset.
- Other info: This is a temporary role with opportunities for career development.
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Role: Scanning Operator
Location: Birmingham – CV2 (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Temporary
Salary Package: National Minimum Wage
Hours: 9.00 am – 5.30 pm Monday – Friday
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe\’s largest privately-owned IT Company
Role Purpose
To support the successful delivery of customer projects and contracts, to deadline, SLA, compliance and quality requirements.
Key Responsibilities
Support the preparation of received customer hard copy originals, including:
- Taking receipt of customer document originals from third parties (whether external couriers or internal SCC teams)
- Ensuring that received customer document originals are recorded in the SCC DocuHub audit trail/Tracking system
- Assist with the preparation of customer documents in readiness for scanning, including removal of staples, paper-clips etc; insertion of separator sheets, and the organisation of customer documents in a orderly and structured manner
- Ensure that the handling and management of customer document originals is maintain in an environment which is free from any cross-contamination from other customer work
Support the scanning of received customer hard copy originals
- Process customer hard-copy documents through the SCC scanners
- Ensure quality assurance measures are adhered to at all times
- Ensure that the scanning of customer document originals is undertaken in an environment which is free from any cross-contamination from other customer work
Support the reconstitution of customer document originals
- Ensure that customer document originals are reconstructed post-scanning to the same structure as received
- Where original binding cannot be replicated, ensure customer document original is reconstituted to a suitable alternative format
Ensure all governance processes are undertaken as instructed
- Complete quality assurance checks for all customer work scanned
- Escalate any quality issues according to process
Support the indexing and exception management of any scanned document, including but not limited to:
- Accurately file name and index scanned documents
- If required manage any exceptions through the provided process
- If an exception falls outside of the available process, escalate issue to Lead Operator, Team Leader or Manager as appropriate
- Ensure quality check processes and procedures are undertaken for any indexing or file processing stages
- Support wider DocuHub operation including but not limited to reprographics and Hybrid Mail services
Skills And Experience
- Pro-active, organised and well-structured approach, taking ownership of tasks and duties in scope of role.
- Open communication skills with both internal teams and customers.
- Customer first focus
- Self-motivated with professional standard
About Us
SCC is Europe\’s largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.
Diversity & Inclusion at SCC – https://www.scc.com/diversity-and-inclusion/
Sustainability at SCC – https://www.scc.com/sustainability-at-scc/
Life at SCC – https://www.linkedin.com/company/scc/life
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Temporary
Job function
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Job function
Management and Manufacturing
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Industries
IT Services and IT Consulting
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Scanning Operator employer: SCC
Contact Detail:
SCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scanning Operator
✨Tip Number 1
Familiarise yourself with the specific scanning equipment and software used in the industry. Understanding how to operate scanners and manage digital files will give you a significant edge during the interview.
✨Tip Number 2
Demonstrate your organisational skills by preparing examples of how you've managed documents or projects in the past. Being able to discuss your approach to maintaining order and quality in document handling will impress the interviewers.
✨Tip Number 3
Showcase your customer service skills by preparing to discuss how you’ve handled client interactions in previous roles. SCC values a customer-first focus, so highlighting relevant experiences will be beneficial.
✨Tip Number 4
Research SCC’s commitment to diversity and inclusion. Being knowledgeable about their values and initiatives can help you align your answers with their company culture during the interview.
We think you need these skills to ace Scanning Operator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Scanning Operator position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in document handling, scanning, and quality assurance. Use bullet points for clarity and focus on achievements that demonstrate your organisational skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of SCC that appeal to you, such as their commitment to diversity and inclusion, and how your skills can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Scanning Operator role.
How to prepare for a job interview at SCC
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Scanning Operator. Be prepared to discuss how your skills align with tasks like document preparation, scanning, and quality assurance.
✨Showcase Your Organisational Skills
Since the role requires a pro-active and organised approach, think of examples from your past experiences where you successfully managed tasks or projects. Highlight your ability to take ownership and maintain structure in your work.
✨Emphasise Communication Skills
The job involves open communication with both internal teams and customers. Prepare to discuss how you've effectively communicated in previous roles, especially in situations that required collaboration or customer interaction.
✨Prepare for Quality Assurance Questions
Quality assurance is a critical part of the role. Be ready to explain your understanding of quality checks and how you ensure accuracy in your work. You might want to share specific instances where you identified and resolved quality issues.
