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- Tasks: Drive user engagement and improve experiences with workplace technology services.
- Company: Join a forward-thinking company focused on user-centric technology solutions.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Why this job: Make a real difference in how users interact with technology every day.
- Qualifications: Experience in UX, workplace technology, and strong communication skills required.
- Other info: Opportunity to shape the future of workplace technology and enhance user satisfaction.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking a User Experience & Adoption Lead to drive user engagement, adoption, and experience across workplace technology services. This onsite role is focused on understanding user needs, shaping communications, and ensuring new tools and services are effectively adopted.
Your responsibilities as the UX & Adoption Lead:
- Act as the voice of the user across Workplace Technology services - Endpoint, Productivity tools, IDAM, Hardware, Collaboration platforms.
- Gather and analyse user feedback through surveys, insights, and engagement sessions.
- Support adoption and change activities for new tools, features, and services.
- Develop clear, user-focused communications and engagement materials (Viva Engage, Intranet, newsletter).
- Collaborate with product owners, service teams, and stakeholders to improve user experience.
- Track adoption and experience metrics, highlighting risks and improvement opportunities.
As a successful UX & Adoption Lead, you will have:
- Experience in workplace technology, UX, adoption, or engagement roles.
- Strong communication skills with the ability to translate technical topics for users.
- Experience supporting change, adoption, or digital workplace initiatives.
- A collaborative, user-centred mindset.
If you're ready to improve adoption and user experience across workplace technology, apply now with your CV. Professional references required.
User Experience Lead in Reading employer: SCC
Contact Detail:
SCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Experience Lead in Reading
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in user experience or workplace technology. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your past projects and successes in UX and adoption. This is your chance to demonstrate how you’ve driven user engagement and improved experiences.
✨Tip Number 3
Prepare for interviews by practising common UX scenarios. Think about how you would gather user feedback or support adoption of new tools. We want you to be ready to showcase your problem-solving skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace User Experience Lead in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the User Experience Lead role. Highlight your experience in workplace technology and user engagement, and don’t forget to showcase those strong communication skills we’re looking for!
Showcase Your User-Centric Mindset: In your application, emphasise how you’ve acted as the voice of the user in past roles. Share specific examples of how you’ve gathered feedback and improved user experiences – we love a good story!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to explain your experience and how it relates to the responsibilities of the UX & Adoption Lead. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and ensure it gets into the right hands. Plus, you’ll find all the info you need about our privacy policy there.
How to prepare for a job interview at SCC
✨Know Your User Experience
Make sure you understand the core principles of user experience and how they apply to workplace technology. Brush up on your knowledge of user engagement strategies and be ready to discuss how you've successfully implemented them in past roles.
✨Communicate Clearly
Since strong communication skills are key for this role, practice explaining complex technical topics in simple terms. Prepare examples of how you've translated technical jargon for users in previous positions, as this will showcase your ability to connect with diverse audiences.
✨Showcase Your Collaborative Spirit
This role requires a collaborative mindset, so think of examples where you've worked closely with product owners or service teams. Be ready to discuss how you’ve contributed to improving user experiences through teamwork and stakeholder engagement.
✨Prepare for Metrics Discussion
Familiarise yourself with common metrics used to track user adoption and experience. Be prepared to discuss how you've used data to identify risks and opportunities for improvement in past projects, as this will demonstrate your analytical skills and user-focused approach.