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- Tasks: Provide on-site support for hardware and software, diagnosing and repairing equipment.
- Company: Leading UK IT firm committed to diversity and inclusion.
- Benefits: Flexible benefits scheme and opportunities for career development.
- Why this job: Join a dynamic team and make a real difference in IT support.
- Qualifications: Strong customer-facing skills and a full UK driving licence required.
- Other info: Hybrid role with a focus on achieving service level agreement targets.
The predicted salary is between 28800 - 43200 £ per year.
A leading IT firm in the UK is seeking an IT Field Delivery Engineer to provide on-site support for hardware and software. This role involves diagnosing and repairing equipment while achieving service level agreement targets.
The successful candidate will possess strong customer-facing skills, a full UK driving licence, and must be willing to undergo security clearance.
With a commitment to diversity and inclusion, the company offers a flexible benefits scheme along with opportunities for career development.
Field IT Delivery Engineer - Hybrid (Dorset) in Poole employer: SCC
Contact Detail:
SCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field IT Delivery Engineer - Hybrid (Dorset) in Poole
✨Tip Number 1
Network like a pro! Reach out to folks in the IT field, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for the interview by practising common questions related to IT support and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of past projects or experiences that highlight your problem-solving abilities and customer-facing skills. This will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Field IT Delivery Engineer - Hybrid (Dorset) in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Field IT Delivery Engineer role. We want to see how your background aligns with diagnosing and repairing hardware and software, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your customer-facing skills and explain why you’re excited about this opportunity. We love seeing genuine enthusiasm for the role.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for someone who can meet service level agreement targets, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SCC
✨Know Your Tech Inside Out
Make sure you brush up on the hardware and software you'll be working with. Familiarise yourself with common issues and solutions, as well as any specific tools or systems the company uses. This will show your technical prowess and readiness to tackle challenges head-on.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, prepare examples of how you've successfully handled customer queries or issues in the past. Think about times when you went above and beyond to ensure customer satisfaction – this will highlight your strong customer-facing skills.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations you might face on the job. Practice responding to scenarios where you need to diagnose a problem or manage a difficult customer. This will help you demonstrate your problem-solving abilities and calm demeanour under pressure.
✨Understand the Company Culture
Research the company's commitment to diversity and inclusion, as well as their flexible benefits scheme. Be prepared to discuss how you align with these values and how you can contribute to a positive workplace culture. This shows that you're not just interested in the job, but also in being part of the team.
