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For Companies At a Glance
- Tasks: Support new hires with onboarding, documentation, and integration into the company culture.
- Company: Join SCC, Europe's largest privately-owned IT company, based in Birmingham.
- Benefits: Enjoy hybrid working, a competitive salary, and excellent company perks.
- Why this job: Be part of a diverse team, enhancing the onboarding experience for new colleagues.
- Qualifications: Strong communication, organisational skills, and a friendly approach are essential.
- Other info: This is a 9-month fixed-term role with opportunities for career development.
The predicted salary is between 25000 - 30000 £ per year.
About The Role
We are actively building diverse teams and welcome applications from everyone.
Role: People Onboarding Assistant
Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Fixed Term – 9 months
Salary Package: £30,000 – £35,000
Hours: 9.00 am – 5.30 pm Monday – Friday
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe\\\’s largest privately-owned IT Company
Role purpose
As the People Onboarding Assistant, you will be the primary contact for successful candidates, hiring managers, and internal stakeholders, delivering a seamless and engaging onboarding experience. You\\\’ll coordinate workflows, documentation, and welcome events to ensure every new colleague feels informed, supported, and connected from day one, while continuously improving processes to align with business goals.
Key responsibilities
- Initial onboarding – sending out contractual documents via our onboarding platform, and ensuring document completion with our set SLA’s, working with new colleagues to assist with any queries along the way.
- Documentation management – ensure all required paperwork, including employment contracts, policies, and forms, are accurately completed, securely stored, and compliant with internal procedures. Also supporting documentation review initiatives to improve onboarding materials.
- Coordination with internal teams – coordinate with relevant teams including IT to ensure new colleagues receive the necessary equipment, system access, and role-specific information from day one.
- Manager enablement – lead in the development of a manager onboarding toolkit and facilitating regular webinars for managers and new colleagues on standard system usage.
- Welcome event facilitating – scheduling and coordinating new starter training sessions and welcome events to help new colleagues integrate into the team and company culture, ensuring continuous review to enhance content for bi-weekly welcome events.
- Internal programme support – support in facilitating of the Rigby Foundation events, and work experience programmes.
- Deliver tailored onboarding experiences – support TUPE transfer colleagues, internal Movers, and new starters by developing bespoke induction plans, ensuring smooth transitions through clear communication, and collaboration with local departments to facilitate effective integration from day one.
- Colleague support & engagement – provide ongoing support to new colleagues, including regular check-ins and facilitating networking opportunities. Also ensuring that the new starter hub on our intranet is updated to ensure relevant and timely information.
- Reporting – maintain and produce regular onboarding reports on onboarding activity, including the number of new starters, and new starter satisfaction scores and feedback trends – using the data to identify improvement opportunities which will support decision making. Monitor and flag potential indicators of unsuccessful hires to support early intervention and continuous improvement.
- Feedback & continuous improvement – collect and analyse feedback from new hires to identify improvement opportunities from pre-employment to 6 months (end of probation), implementing onboarding feedback loops and providing recommendations for process improvements.
- Compliance monitoring – ensuring that onboarding processes comply with legal and company-specific regulations, e.g., right to work checks and policies, employment references.
Skills and experience
- Strong communication skills – excellent verbal and written communication abilities to effectively interact with new hires and internal teams.
- Interpersonal skills – friendly and approachable demeanour to make new employees feel welcome and supported.
- Presentation skills – confident and professional delivery of onboarding content and welcome sessions, both in-person and virtually, to ensure a positive first impression.
- Attention to detail – high level of accuracy and attention to detail in managing documentation and onboarding processes.
- Organisational skills – ability to manage multiple tasks and priorities efficiently in a fast-paced environment.
- Resilience and performance – ability to work under pressure during peak periods, consistently meet and exceed performance targets, and maintain high standards of delivery.
- Problem-solving abilities – proactive approach to identifying and resolving issues that may arise during the onboarding process.
- Technological proficiency – familiarity with HR software and tools, as well as basic IT skills to assist with technology setup for new hires.
About Us
SCC is Europe\\\’s largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.
Diversity & Inclusion at SCC
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People Onboarding Assistant employer: SCC
Contact Detail:
SCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Onboarding Assistant
✨Tip Number 1
Familiarise yourself with the onboarding process and tools used by SCC. Understanding their specific platforms and workflows will help you demonstrate your readiness to hit the ground running during the interview.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've successfully supported new colleagues in previous roles. This will highlight your ability to create a welcoming environment, which is crucial for this position.
✨Tip Number 3
Research SCC's company culture and values. Being able to articulate how your personal values align with theirs will make you a more attractive candidate and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare to discuss your problem-solving abilities by thinking of specific challenges you've faced in onboarding or HR processes. This will demonstrate your proactive approach and resilience, key traits for the People Onboarding Assistant role.
We think you need these skills to ace People Onboarding Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that align with the People Onboarding Assistant role. Focus on your communication, organisational, and problem-solving abilities, as these are key for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of SCC's values and culture that resonate with you, and explain how your background makes you a great fit for the onboarding team.
Highlight Relevant Experience: In your application, emphasise any previous experience in HR, onboarding, or administrative roles. Provide examples of how you've successfully managed documentation, coordinated events, or supported new hires in the past.
Showcase Your Soft Skills: Since the role requires strong interpersonal skills, make sure to illustrate your friendly and approachable nature. Use examples that demonstrate your ability to engage with new colleagues and create a welcoming environment.
How to prepare for a job interview at SCC
✨Showcase Your Communication Skills
As a People Onboarding Assistant, strong communication is key. Be prepared to demonstrate your verbal and written skills during the interview. You might be asked to explain how you would handle queries from new hires or coordinate with internal teams.
✨Highlight Your Organisational Abilities
This role requires managing multiple tasks efficiently. Share examples of how you've successfully organised events or managed documentation in previous roles. This will show that you can handle the fast-paced environment of onboarding.
✨Demonstrate Problem-Solving Skills
Be ready to discuss situations where you've identified and resolved issues. The interviewers will want to know how you approach challenges, especially those that may arise during the onboarding process.
✨Prepare for Questions on Continuous Improvement
The role involves collecting feedback and implementing improvements. Think about how you would gather feedback from new hires and what steps you would take to enhance the onboarding experience based on that feedback.
