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- Tasks: Provide on-site support for IT hardware and software, diagnosing issues and completing incidents.
- Company: Leading IT services company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, additional company perks, and career development opportunities.
- Why this job: Join a dynamic team and grow your career in the exciting world of IT.
- Qualifications: Excellent customer service skills, full UK driving licence, and ideally CompTIA A+ certification.
- Other info: Enjoy hybrid work flexibility and a supportive environment for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading IT services company seeks an IT Field Delivery Engineer to provide on-site support for IT hardware and software.
Responsibilities include:
- Diagnosing issues
- Completing incidents
- Adhering to health & safety regulations
Candidates must possess:
- Excellent customer service skills
- A full UK driving licence
- Ideally, a CompTIA A+ certification
The role offers a competitive salary with additional company benefits and opportunities for career development.
On-Site IT Field Engineer — Hybrid Work & Career Growth employer: SCC
Contact Detail:
SCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Field Engineer — Hybrid Work & Career Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an On-Site IT Field Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and customer service scenarios. We recommend practising common interview questions related to diagnosing IT issues and handling difficult customers, so you can showcase your expertise and problem-solving abilities.
✨Tip Number 3
Don’t forget to highlight your driving licence and any relevant certifications, like CompTIA A+. These are key selling points for the role, so make sure they’re front and centre when you’re chatting with potential employers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive roles listed there that you won’t find anywhere else, so keep an eye out for opportunities that match your skills.
We think you need these skills to ace On-Site IT Field Engineer — Hybrid Work & Career Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background aligns with the role of an IT Field Delivery Engineer, so don’t hold back on showcasing your customer service skills and any technical certifications you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. We love seeing enthusiasm, so let us know what excites you about working with us and how you can contribute to our team.
Showcase Problem-Solving Skills: As an IT Field Delivery Engineer, diagnosing issues is key. In your application, share examples of how you've tackled challenges in the past. We’re looking for candidates who can think on their feet and provide excellent support to our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at SCC
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around IT hardware and software. Be prepared to discuss common issues you might encounter and how you would diagnose and resolve them. This will show that you're not just a candidate but someone who can hit the ground running.
✨Show Off Your Customer Service Skills
Since this role requires excellent customer service skills, think of examples from your past experiences where you’ve gone above and beyond for a client. Practise articulating these stories clearly, as they’ll demonstrate your ability to handle on-site support with professionalism and care.
✨Understand Health & Safety Regulations
Familiarise yourself with health and safety regulations relevant to IT fieldwork. Being able to discuss these regulations during your interview will show that you take safety seriously and are prepared to adhere to company policies while on-site.
✨Prepare Questions About Career Growth
This position offers opportunities for career development, so come prepared with questions about potential growth paths within the company. This shows your ambition and interest in long-term commitment, which is something many employers value highly.
