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- Tasks: Provide on-site IT support for hardware and software at customer locations.
- Company: Leading IT company based in Central London with a focus on customer satisfaction.
- Benefits: Salary of £28,000 - £29,260, extensive benefits, and career development opportunities.
- Why this job: Join a dynamic team and enhance your IT skills while helping customers directly.
- Qualifications: Full UK driving licence and CompTIA A+ or related experience required.
- Other info: Monday to Friday role with a supportive work environment.
The predicted salary is between 28000 - 29260 £ per year.
A leading IT company in Central London seeks an IT Field Delivery Engineer to provide support for IT hardware and software at various customer sites.
The role requires a full UK driving licence and CompTIA A+ or related experience. You will need excellent customer-facing skills and must be self-motivated.
The position offers a salary of £28,000 - £29,260 alongside extensive company benefits and opportunities for career development. The working hours are 9 am – 5:30 pm, Monday to Friday.
On-Site IT Field Engineer – Customer Support employer: SCC
Contact Detail:
SCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Field Engineer – Customer Support
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and customer feedback. This will help us tailor our conversations during interviews and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Set up mock interviews with friends or family to get comfortable talking about your skills and experiences. We want to highlight our customer-facing skills and technical know-how, so let’s make sure we can communicate them clearly.
✨Tip Number 3
Network like a pro! Attend industry events or join online forums related to IT support. Connecting with professionals in the field can lead to valuable insights and even job referrals. Plus, it’s a great way to learn more about what companies are looking for.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express our appreciation for the opportunity. It shows professionalism and keeps us on their radar. And remember, we can always apply through our website for more chances!
We think you need these skills to ace On-Site IT Field Engineer – Customer Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially any CompTIA A+ qualifications or similar. We want to see how your skills match the role of an IT Field Delivery Engineer!
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about customer support and how your self-motivation drives you to excel in this field. Keep it engaging and personal.
Show Off Your Customer Skills: Since this role is all about customer interaction, don’t forget to showcase your excellent customer-facing skills. Share examples of how you've successfully handled customer issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at SCC
✨Know Your Tech Inside Out
Make sure you brush up on your IT hardware and software knowledge. Be prepared to discuss your experience with CompTIA A+ or similar qualifications, as well as any specific technologies mentioned in the job description. This will show that you're not just familiar with the basics but can handle the technical demands of the role.
✨Show Off Your Customer Skills
Since this role requires excellent customer-facing skills, think of examples from your past experiences where you've successfully dealt with customers. Prepare to share stories that highlight your ability to communicate effectively and resolve issues, as this will demonstrate your fit for the position.
✨Be Ready to Drive
As a field engineer, you'll need a full UK driving licence. Be prepared to discuss your driving experience and how you manage your time when travelling between customer sites. This shows that you understand the logistics of the job and are ready to hit the ground running.
✨Ask Smart Questions
Prepare some thoughtful questions about the company culture, team dynamics, and opportunities for career development. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
