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- Tasks: Provide on-site support for hardware and software, including diagnostics and repairs.
- Company: Leading IT company in the North West with a focus on client support.
- Benefits: Competitive salary, extensive benefits, and hybrid working options.
- Why this job: Join a dynamic team and make a real difference in client tech support.
- Qualifications: Full UK driving licence and CompTIA A+ qualification required.
- Other info: Self-motivated individuals will thrive in this 24/7 rota system.
The predicted salary is between 30000 - 42000 £ per year.
A leading IT company in the North West is seeking an IT Field Delivery Engineer to provide on-site support for hardware and software. This role involves diagnostics, repairs, and customer interactions.
Candidates must have a full UK driving licence and the CompTIA A+ qualification. The position offers a competitive salary with extensive benefits, including hybrid working options.
The ideal candidate should be self-motivated and organized, ready to participate in a 24/7 rota system.
Field IT Delivery Engineer — Hands-on Tech & Client Support in Nottingham employer: SCC
Contact Detail:
SCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field IT Delivery Engineer — Hands-on Tech & Client Support in Nottingham
✨Tip Number 1
Get your hands dirty! Since this role is all about hands-on tech support, make sure you brush up on your practical skills. Spend some time tinkering with hardware and software at home or volunteer for local tech support gigs to show off your troubleshooting prowess.
✨Tip Number 2
Network like a pro! Connect with professionals in the IT field through LinkedIn or local meetups. You never know who might have a lead on a job or can give you insider tips about the company you're eyeing.
✨Tip Number 3
Prepare for the interview by practising common questions related to client support and technical issues. Role-play with a friend or use online resources to simulate the experience. The more comfortable you are, the better you'll shine!
✨Tip Number 4
Don't forget to apply through our website! We want to see your application come through directly. It shows you're keen and helps us keep track of your progress. Plus, it’s super easy to do!
We think you need these skills to ace Field IT Delivery Engineer — Hands-on Tech & Client Support in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on tech skills and client support experience. We want to see how your background aligns with the role of an IT Field Delivery Engineer, so don’t hold back on showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your CompTIA A+ qualification and any experience with diagnostics and repairs. Let us know what makes you tick in the tech world!
Show Off Your Soft Skills: As much as we love tech skills, we also value great communication and customer service abilities. Make sure to highlight any experiences where you’ve successfully interacted with clients or resolved issues. We’re looking for someone who can connect with customers while solving their tech problems!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at SCC
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around hardware and software diagnostics. Be prepared to discuss your experience with troubleshooting and repairs, as well as any specific tools or technologies you've used in the past.
✨Show Off Your Customer Service Skills
Since this role involves a lot of client interaction, think of examples where you've successfully resolved customer issues. Highlight your communication skills and how you handle difficult situations, as this will show you're ready for on-site support.
✨Demonstrate Your Organisational Skills
Being self-motivated and organised is key for this position. Prepare to talk about how you manage your time and prioritise tasks, especially when working in a 24/7 rota system. Maybe share a story where your organisational skills made a difference.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask you how you'd approach a specific technical problem or customer situation. Think through potential challenges you could face in the role and how you'd tackle them.
