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- Tasks: Provide on-site technical support for hardware and software at customer locations.
- Company: Leading IT company in the UK with a focus on customer service.
- Benefits: Competitive salary, hybrid working, and career development opportunities.
- Why this job: Join a dynamic team and enhance your IT skills while helping customers.
- Qualifications: Excellent customer service skills and a full UK driving licence required.
- Other info: Opportunity to obtain security clearances and grow your career.
The predicted salary is between 30000 - 42000 £ per year.
A leading IT company in the United Kingdom is seeking an IT Support Engineer to provide technical assistance for hardware and software products at customer sites.
The ideal candidate will have:
- Excellent customer service skills
- A full UK driving licence
- The ability to obtain security clearances
This role offers a competitive salary and a range of benefits, including hybrid working and opportunities for career development.
On-Site IT Field Delivery Engineer & Site Support in Leicester employer: SCC
Contact Detail:
SCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Field Delivery Engineer & Site Support in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an On-Site IT Field Delivery Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical skills and customer service scenarios. We recommend practising common interview questions related to IT support, so you can showcase your expertise and problem-solving abilities with confidence.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and keeps everything in one place for us to review your application.
We think you need these skills to ace On-Site IT Field Delivery Engineer & Site Support in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support and customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the On-Site IT Field Delivery Engineer role. Share specific examples of how you've tackled challenges in previous jobs.
Show Off Your Soft Skills: Since this role involves a lot of customer interaction, we’re keen to see your excellent communication and problem-solving skills. Mention any experiences where you’ve gone above and beyond to help a customer.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SCC
✨Know Your Tech Inside Out
Make sure you brush up on the hardware and software products you'll be supporting. Familiarise yourself with common issues and solutions, as well as any recent updates or changes in technology. This will show your potential employer that you're proactive and knowledgeable.
✨Show Off Your Customer Service Skills
Since this role involves direct interaction with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you resolved issues or went above and beyond for a client. This will highlight your ability to handle challenging situations with grace.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to IT support. Practice how you would approach troubleshooting a problem on-site or dealing with an upset customer. This will help you demonstrate your critical thinking and problem-solving skills effectively.
✨Understand the Company Culture
Research the company’s values and culture before the interview. Knowing what they stand for can help you tailor your responses and show that you’re a good fit. Plus, it gives you a chance to ask insightful questions about their work environment during the interview.
