About The Role We are actively building diverse teams and welcome applications from everyone. Role: Junior IT Field Delivery Engineer - Site Location: Warrington Contract Type: Permanent Salary Package: Competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year Hours: 8 .00 am – 4.30 pm Monday – Friday Interview Process: 2-stage process Why SCC? An inclusive workplace Excellent package: solid basic and company benefits Hybrid working & core hours in line with role requirements Career development and life-long learning opportunities Opportunity to join Europe\'s largest privately-owned IT Company Role purpose: To attend customer sites to provide managed print support and mobile device management within the required Service Level Agreement (SLA). Work efficiently and proactively to deliver the services to the customer. Key responsibilities: Build / prep mobile devices, triage returned defective mobile devices and manage mobile device stock levels. Monitor and manage local / network printers and associated peripherals covering several sites (depending on the customer); Complete application related incidents to customer procedures and specifications where required; Complete IMAC projects to customer procedures and specifications where required; Communicate with Call Administration and/or Service Delivery Manager and the site throughout the day where required; Complete part movements (RMA generation & physical movement) in a timely manner to ensure there are no disruptions to services being provided, returning items as directed; Achieve the KPI targets set for your role; Understand and adhere to all local site-specific Fire, Security and Health & Safety regulations; Ensure all incidents dealt with are processed on the appropriate call management (ITSM) tooland within SLA; Embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard; Carry out any other reasonable request from your line management; Participate in 24/7 coverage via a rota system (where contractually identified); Work a certain amount of overtime when required to do so; Practice ‘Quick Win’ processes; Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace; Will maintain company assets to keep them in good working order and good general condition; Be familiar with customer policies and processes where applicable; Be able to produce and update technical documentation where required (role specific). Skills and experience: Must always be professional and presentable; Must have full UK driving Licence where required to perform the role (customer specific); Must have excellent customer facing skills; Will be required to be self-motivated with good organisational skills and can work unsupervised; Must possess or can obtain relevant technical certifications; Must possess the ability to work at height and undertake varied manual handling activities; Will display positive behaviours which support team productivity. About Us SCC is Europe\'s largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex. We are an equal opportunities employer SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling. Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/ Sustainability at SCC - https://www.scc.com/sustainability-at-scc/ Life at SCC - https://www.linkedin.com/company/scc/life #J-18808-Ljbffr
Junior IT Field Delivery Engineer - Site in Birmingham employer: SCC
SCC is an exceptional employer that fosters a dynamic and collaborative work culture, offering employees the chance to thrive in a hybrid environment while engaging with diverse teams and clients. With a strong focus on professional development, employees are encouraged to grow their skills in IT consulting and business development, making it an ideal place for those looking to make a meaningful impact in the public sector. Located in London, SCC provides unique opportunities to work with leading FTSE500 companies, enhancing both career prospects and job satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Junior IT Field Delivery Engineer - Site in Birmingham
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including SCC, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through SCC
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at SCC. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at SCC insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to SCC that you’re committed to staying ahead in the game.
How to prepare for a job interview at SCC
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at SCC to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at SCC.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
