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- Tasks: Provide second-line technical support for business applications and resolve data queries.
- Company: Leading IT company in Greater London with a focus on innovation.
- Benefits: Permanent contract, competitive salary, extensive benefits, and career growth opportunities.
- Why this job: Join a dynamic team and enhance your tech skills while making a real impact.
- Qualifications: Strong analytical skills, effective communication, basic SQL knowledge, and familiarity with IT ticketing systems.
- Other info: Enjoy two volunteer days and a supportive work environment.
The predicted salary is between 28000 - 30000 £ per year.
A leading IT company in Greater London seeks an Application Support Analyst to provide second-line technical support for business applications. The role involves diagnosing issues, managing updates, resolving data queries, and handling requests.
Ideal candidates will possess strong analytical skills and effective communication abilities, with a basic knowledge of SQL and familiarity with IT ticketing systems.
This position offers a permanent contract with a salary of £28,000 - £30,000, along with extensive benefits and the opportunity for career growth.
Hybrid Application Support Analyst (2 Volunteer Days) employer: SCC
Contact Detail:
SCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Application Support Analyst (2 Volunteer Days)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your SQL skills. We should be ready to demonstrate our analytical abilities with real-world examples that show how we’ve tackled similar issues in the past.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help us articulate our thoughts clearly and confidently when discussing our experience with IT ticketing systems.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed, and we can showcase our enthusiasm for the role right from the start.
We think you need these skills to ace Hybrid Application Support Analyst (2 Volunteer Days)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your analytical skills and any experience with SQL or IT ticketing systems. We want to see how your background fits the role, so don’t be shy about showcasing relevant projects or roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Application Support Analyst position and how your skills can help us tackle technical challenges. Keep it engaging and personal!
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your application reflects that. Whether it’s through clear language in your CV or a well-structured cover letter, we want to see how you convey information.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates from us. Plus, it’s super easy!
How to prepare for a job interview at SCC
✨Know Your Tech
Brush up on your technical skills, especially SQL and any IT ticketing systems you’ve used. Be ready to discuss how you've diagnosed issues in the past and how you approach problem-solving.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction, practice explaining complex technical concepts in simple terms. Think of examples where you successfully communicated with non-technical users.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like resolving a data query or managing an update. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Research the Company
Familiarise yourself with the company’s business applications and any recent news. This shows your genuine interest and helps you tailor your answers to align with their goals and values.
