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For Companies At a Glance
- Tasks: Maintain and repair managed print equipment while providing top-notch technical support.
- Company: Join SCC, Europe's largest privately-owned IT company, based in Birmingham.
- Benefits: Enjoy a competitive salary, car allowance, flexible benefits, and paid volunteering days.
- Why this job: Be part of an inclusive team with career development and lifelong learning opportunities.
- Qualifications: Must have technical expertise in repairing MFP devices and a full driving licence.
- Other info: Work hours are Monday to Friday with a supportive and innovative work culture.
The predicted salary is between 24000 - 32000 £ per year.
Contract Type
: Permanent
Salary Package: £, plus large company benefits, car allowance and a broad flexible benefits scheme, and paid-for volunteering days a year
Hours: am – pm Monday – Thursday and Friday : – : Interview Process: -stage process
Why SCC?
Role purpose:
To maintain, repair and provide technical support for managed print equipment, ensuring that devices are repaired and maintained to SCC DC’s technical and published product specifications, whilst ensuring both SCC DS and client work methods and health and safety procedures are adhered to.
Key responsibilities:
Skills and experience:
About You
DS - Onsite Technician employer: SCC
Contact Detail:
SCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DS - Onsite Technician
✨Tip Number 1
Familiarise yourself with the specific types of managed print equipment mentioned in the job description. Understanding the technical specifications and common issues related to these devices will give you an edge during the interview.
✨Tip Number 2
Brush up on your diagnostic fault-finding skills. Be prepared to discuss your approach to troubleshooting and resolving technical issues, as this is a key responsibility of the role.
✨Tip Number 3
Highlight your customer service experience. Since the role involves direct interaction with clients, showcasing your ability to communicate effectively and maintain a positive attitude under pressure will be beneficial.
✨Tip Number 4
Research SCC's values and commitment to diversity and inclusion. Being able to articulate how your personal values align with theirs can demonstrate your fit within the company culture.
We think you need these skills to ace DS - Onsite Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Onsite Technician. Focus on your technical expertise in repairing and maintaining MFP devices, as well as any customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving abilities and 'Can Do' attitude. Mention specific examples of how you've successfully handled technical issues in the past and your commitment to customer satisfaction.
Highlight Relevant Skills: In your application, emphasise your diagnostic fault-finding skills and your ability to work under pressure. Make sure to mention your full driving licence and any experience with connectivity and network installations.
Show Enthusiasm for the Company: Express your interest in SCC and its commitment to diversity and inclusion. Mention how you align with their values and how you can contribute to their mission of providing exceptional customer experiences.
How to prepare for a job interview at SCC
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the Onsite Technician role. Be prepared to discuss how your skills and experiences align with maintaining and repairing managed print equipment.
✨Showcase Your Technical Skills
Be ready to demonstrate your technical expertise, especially in repairing colour and monochrome MFP devices. You might be asked about your experience with diagnostic fault finding and connectivity issues, so have specific examples ready.
✨Emphasise Communication Skills
Since the role involves liaising with various stakeholders, highlight your oral and written communication skills. Prepare to discuss how you've effectively communicated in past roles, especially under pressure or tight deadlines.
✨Exhibit a 'Can Do' Attitude
SCC values a positive attitude and strong customer service skills. Be prepared to share examples of how you've approached challenges with a proactive mindset and how you've gone above and beyond for customers in previous positions.