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- Tasks: Process configuration orders and ensure they meet customer specifications.
- Company: Join SCC, Europe's largest privately-owned IT company based in Birmingham.
- Benefits: Enjoy hybrid working, a competitive salary, and generous company perks.
- Why this job: Be part of an inclusive team focused on innovation and IT transformation.
- Qualifications: BTEC/NVQ in IT or equivalent; CompTIA A+ preferred.
- Other info: Two paid volunteering days per year and opportunities for career development.
The predicted salary is between 20000 - 27000 £ per year.
We are actively building diverse teams and welcome applications from everyone.
Role: Configuration Engineer Level 2
Location: Birmingham
Contract Type: Permanent
Salary Package: £24,451.88 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 06:00 – 14:00 – 30 minutes break, Monday – Friday
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life‑long learning opportunities
- Opportunity to join Europe\’s largest privately‑owned IT Company
Role Purpose
To ensure that the configuration orders are processed according to the agreed industrial standards and in accordance with the customers instructions.
Security clearance or willingness to apply will be required for this role.
Key Responsibilities
- Aligned to all Configuration service production areas and break/fix imaging services.
- To test and configure a variety of products, to the customer’s specific requirements when expressed, within the agreed group timescales.
- To test and configure a variety of products to the manufacturers written instructions, ensuring satisfactory operation.
- Assisting others pro‑actively or upon request to ensure service levels and efficiency is maintained.
- To escalate to Supervisor/Management any non‑conformances within the agreed timescales.
- To capture all required build data and status updates, onto the relevant business system that supports that service.
- To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy.
- To maintain working area and ensure that all company property is handled with care.
- Ability to handle equipment of varying weights and sizes, in line with manual handling guidelines and training provided.
- Working to Key Performance Indicator’s (KPI’s) varying dependant on configuration, order type and weight of items.
- To assist the Configuration Manager in the daily running of the Commissioning Complex, through the above and any other duties as necessary.
- To adhere to the Configuration Centres ISO accreditations standards that supports this job role function.
- Responsible to Quality Assure (QA) own work.
- Trained to the relevant level to support the configuration of server technology.
Skills And Experience
- BTEC/NVQ in PC/Information Technology or equivalent qualification.
- CompTIA A+ or demonstratable ability / experience in handling IT equipment in a similar role / capacity.
- Strong analytical and problem‑solving skills with attention to detail.
- Strong organizational skills and ability to manage multiple priorities in a fast‑paced environment.
- Demonstrated ability to work effectively in a team environment.
- Ability to adapt to changing technologies and learn new systems quickly.
- Experience with server upgrades/configuration.
- Ability to follow documented procedures with precision and process in a timely manner.
About Us
SCC is Europe\’s largest privately‑owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non‑membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.
Diversity & Inclusion at SCC
Sustainability at SCC
Life at SCC
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Configuration Engineer Level 2 employer: SCC
Contact Detail:
SCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Configuration Engineer Level 2
✨Tip Number 1
Familiarise yourself with the specific technologies and equipment mentioned in the job description. Having hands-on experience or knowledge about server upgrades and configurations will give you an edge during discussions.
✨Tip Number 2
Prepare to discuss your problem-solving skills in detail. Think of examples where you've successfully tackled technical challenges, as this role requires strong analytical abilities.
✨Tip Number 3
Show your enthusiasm for hybrid working. Be ready to explain how you manage your time effectively between home and office settings, as this is a key aspect of the role at SCC.
✨Tip Number 4
Research SCC's commitment to diversity and inclusion. Being able to articulate why these values resonate with you can set you apart and demonstrate that you're a good cultural fit for the company.
We think you need these skills to ace Configuration Engineer Level 2
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Configuration Engineer Level 2 role. Emphasise your qualifications, such as BTEC/NVQ in PC/Information Technology or CompTIA A+, and any hands-on experience with server upgrades or configurations.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses why you want to work at SCC and how your background makes you a great fit for the role. Mention your problem-solving skills and ability to work in a team, as these are key attributes for this position.
Highlight Relevant Skills: In your application, clearly outline your analytical and organisational skills. Provide examples of how you've managed multiple priorities in fast-paced environments, as this is crucial for the role.
Follow Application Instructions: Ensure you carefully follow all application instructions provided by SCC. This includes submitting all required documents and adhering to any specific formatting guidelines they may have.
How to prepare for a job interview at SCC
✨Understand the Role
Make sure you thoroughly read the job description for the Configuration Engineer Level 2 role. Familiarise yourself with the key responsibilities and required skills, such as handling IT equipment and following documented procedures. This will help you tailor your answers to demonstrate your suitability.
✨Showcase Your Technical Skills
Be prepared to discuss your technical qualifications, such as your BTEC/NVQ in PC/Information Technology or CompTIA A+. Highlight any relevant experience with server upgrades and configurations, as well as your problem-solving abilities. Providing specific examples can make a strong impression.
✨Demonstrate Teamwork
Since the role requires effective collaboration, be ready to share examples of how you've worked successfully in a team environment. Discuss any experiences where you assisted colleagues or contributed to group projects, showcasing your ability to adapt and support others.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, career development opportunities, or specifics about the hybrid working model. This shows your genuine interest in the role and helps you assess if it's the right fit for you.