At a Glance
- Tasks: Support Repair Centre operations with administration and inventory tasks.
- Company: Join Europe's largest privately-owned IT company, known for its inclusive culture.
- Benefits: Enjoy a competitive salary, flexible benefits, hybrid working, and paid volunteering days.
- Other info: Security clearance is required; training and support will be provided.
- Why this job: Gain valuable experience in a supportive environment with career development opportunities.
- Qualifications: Strong admin skills, effective communication, and attention to detail are essential.
The predicted salary is between 28800 - 43200 £ per year.
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Salary Package: £,plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year
Hours: am – pm Monday – Friday
Contract Type: Permanent
Interview Process:-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe\'s largest privately-owned IT Company
Role purpose:
To provide administration and inventory support to the Repair Centre operations.
Security clearance and the willingness to apply will be required for this role.
Key responsibilities:
- To provide a professional administration service to local Repair Centre teams.
- To monitor and process reactive queues within the Repair Centre.
- Carry out relevant warranty administration processes: log claims, arrange part returns, etc.
- Ensure that telephones are answered promptly at all times.
- Request and receipt parts requests.
- Escalate to Regional Operational Team Leads where parts are still outstanding and risk not being returned within criteria.
- Escalate any process non-conformances to Line Manager.
- Adhere to all relevant ISO standards.
- Provide support and cover for inventory role as required.
- Manually handle physical items with variable size and weights; assistance provided where required > person lift items.
- Maintain your work area and ensure care of company property.
- Undertake health and safety activities in line with SCC Group Health and Safety Policy.
- Assist management in daily operations and perform other duties as necessary.
Skills and experience:
- Excellent administration skills.
- Ability to carry out tasks within agreed time scales.
- Effective communication skills.
- Ability to work under pressure and meet deadlines.
- Attention to detail.
- Mature outlook and approach to duties.
- Understanding of processes and procedures.
- Ability to provide service to internal and external customers.
- Knowledge of stock processes and inventory management (advantageous).
About You
#J-18808-LjbffrBusiness Administrator in Birmingham employer: SCC
SCC is an excellent employer, offering a supportive and inclusive workplace where employees can thrive. With a competitive salary package, extensive benefits, and opportunities for career development within Europe's largest privately-owned IT company, you will find a rewarding environment that values your contributions. The hybrid working model and commitment to life-long learning ensure that you can balance your professional growth with personal commitments.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administrator in Birmingham
✨Tip Number 1
Familiarise yourself with the specific administration tasks mentioned in the job description. Understanding the nuances of warranty administration and inventory management will give you an edge during the interview.
✨Tip Number 2
Highlight your effective communication skills by preparing examples of how you've successfully managed customer interactions or resolved issues in previous roles. This will demonstrate your ability to provide excellent service.
✨Tip Number 3
Research SCC Group's Health and Safety Policy and be ready to discuss how you can contribute to maintaining a safe work environment. Showing that you value health and safety can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you handle pressure and meet deadlines. Think of specific instances where you've successfully managed multiple tasks or tight timelines, as this is crucial for the role.
We think you need these skills to ace Business Administrator in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your excellent administration skills and any relevant experience in inventory management. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter:Write a cover letter that showcases your effective communication skills and ability to work under pressure. Mention specific examples of how you've successfully managed tasks within tight deadlines.
Highlight Relevant Experience:In your application, emphasise any previous roles where you provided administrative support or worked with inventory processes. This will show that you understand the responsibilities of the Business Administrator role.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this position.
How to prepare for a job interview at SCC
✨Showcase Your Administration Skills
Make sure to highlight your excellent administration skills during the interview. Prepare examples of how you've successfully managed tasks and maintained organisation in previous roles, as this is crucial for the Business Administrator position.
✨Demonstrate Effective Communication
Since effective communication is key in this role, be ready to discuss how you’ve communicated with team members and customers in the past. Use specific examples to illustrate your ability to convey information clearly and professionally.
✨Prepare for Pressure Situations
The ability to work under pressure is essential. Think of instances where you met tight deadlines or handled multiple tasks simultaneously. Sharing these experiences will show that you can thrive in a fast-paced environment.
✨Understand Inventory Management
While knowledge of stock processes and inventory management is advantageous, it’s important to demonstrate your willingness to learn. If you have any relevant experience, be sure to mention it, but also express your eagerness to develop these skills further.
