At a Glance
- Tasks: Support software sales by managing quotes, renewals, and customer communication.
- Company: Join Europe's largest privately-owned IT company with a focus on innovation.
- Benefits: Enjoy a competitive salary, flexible benefits, and paid volunteering days.
- Other info: Inclusive workplace with excellent career development and learning opportunities.
- Why this job: Gain valuable experience in software sales and commercial operations while working in a hybrid environment.
- Qualifications: Experience in sales support or commercial admin, with strong attention to detail.
The predicted salary is between 35000 - 35000 £ per year.
We are actively building diverse teams and welcome applications from everyone.
Location: Bracknell (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Permanent
Salary Package: £35,000 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.00 am – 5.30 pm, Monday – Friday
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Role purpose:
As a Software Commercial Support professional, you’ll play a critical role in supporting our Software Sales Specialists by managing quotes, software renewals, coordinating with vendors, assisting in customer communication, and ensuring deals are placed accurately, on time and efficiently. This role is ideal for someone detail-oriented, organised, and eager to learn about software sales, commercial operations and procurement in the IT industry.
Key responsibilities:
- Manage the creation and coordination of software quotes and renewals across multiple vendors (e.g. IBM, Veeam, RedHat).
- Ensure accuracy and completeness of sales documentation to enable timely and compliant deal placement.
- Support Software Sales Specialists with day-to-day operational and commercial tasks.
- Liaise with vendors and internal stakeholders for pricing, renewals, product info, and deal-related enquiries.
- Assist with light customer interactions around quotes, order processing, and follow-ups.
- Maintain accurate records and pricing within Dynamics 365 and other sales tools.
- Ensure all required documents are in place for smooth deal processing.
- Contribute to continuous improvement of quoting and deal support processes.
Skills and experience:
We’re looking for someone who:
- Has experience in sales support, quoting, commercial admin, software renewals or deal coordination within IT and Software.
- Is confident working with internal teams, customers, and vendors.
- Has excellent attention to detail and a methodical approach.
- Communicates clearly and professionally.
- Can manage multiple priorities in a fast-paced environment.
- Is proactive, organised, and takes ownership of their work.
- Has good IT skills (Excel, Outlook, Dynamics 365 or similar CRM/ERP tools).
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic.
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.
Software Commercial Support in Bracknell employer: SCC
SCC is an excellent employer, offering a supportive and inclusive work environment in Bracknell with hybrid working options that promote work-life balance. Employees benefit from a competitive salary package, extensive flexible benefits, and opportunities for career development within Europe's largest privately-owned IT company. With a focus on innovation and continuous improvement, SCC fosters a culture of learning and collaboration, making it an ideal place for those looking to grow in the IT industry.
StudySmarter Expert Advice🤫
We think this is how you could land Software Commercial Support in Bracknell
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SCC. Understand their values, culture, and what they do. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Go through common interview questions related to software sales support and think about how your experience fits in. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your skills! Be ready to discuss your experience with tools like Dynamics 365 and Excel. Bring examples of how you've used these in past roles to solve problems or improve processes. It’s all about demonstrating your value!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Software Commercial Support position.
We think you need these skills to ace Software Commercial Support in Bracknell
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Software Commercial Support role. Highlight your experience in sales support and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Attention to Detail:Since this role requires a keen eye for detail, be sure to showcase examples of how you've successfully managed quotes or documentation in the past. We love candidates who can demonstrate their methodical approach!
Be Clear and Professional:When writing your application, keep your language clear and professional. This reflects your communication skills, which are super important for liaising with vendors and customers. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're proactive, which is exactly what we’re looking for!
How to prepare for a job interview at SCC
✨Know Your Software
Familiarise yourself with the software products and vendors mentioned in the job description, like IBM and Veeam. Understanding their offerings will help you engage more effectively during the interview and demonstrate your interest in the role.
✨Showcase Your Detail Orientation
Since this role requires a keen eye for detail, prepare examples from your past experiences where your attention to detail made a difference. Whether it was managing quotes or ensuring accuracy in documentation, be ready to share specific instances.
✨Practice Clear Communication
As you'll be liaising with various stakeholders, practice articulating your thoughts clearly and professionally. Consider doing mock interviews with friends or family to refine your communication skills and boost your confidence.
✨Demonstrate Proactivity
Think of situations where you took initiative in your previous roles. Whether it was improving a process or taking ownership of a project, be prepared to discuss how your proactive approach can benefit the Software Commercial Support team at SCC.
