At a Glance
- Tasks: Drive growth in Enterprise Service Management and shape customer opportunities.
- Company: Join Europe's largest privately-owned IT company with a focus on innovation.
- Benefits: Competitive salary, flexible benefits, hybrid working, and paid volunteering days.
- Other info: Inclusive workplace with excellent career development and learning opportunities.
- Why this job: Make an impact in digital transformation while developing your career.
- Qualifications: Experience in selling Enterprise Service Management and strong communication skills.
The predicted salary is between 51750 - 63250 £ per year.
We are actively building diverse teams and welcome applications from everyone.
Location: London (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Permanent
Salary Package: Competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.00 am – 5.30 pm, Monday – Friday
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Role purpose:
The Enterprise Service Management Specialist will drive growth of SCC’s Enterprise Service Management proposition, with a focus on ServiceNow, workflow automation and digital transformation. The role will identify and shape customer opportunities, build pipeline and revenue, and act as a trusted advisor to senior stakeholders across enterprise and public sector customers.
Key responsibilities:
- Develop and execute Enterprise Service Management sales plans across new and existing customers.
- Build qualified pipeline and deliver against agreed revenue and gross margin targets.
- Engage CIO, IT and business stakeholders to understand priorities and shape value-led solutions.
- Lead discovery conversations, customer workshops, business cases and executive presentations.
- Act as SCC’s ServiceNow subject matter expert, identifying opportunities across key workflows including ITSM, ITOM, CSM, HRSD, SPM, SecOps, GRC and AI-enabled automation.
- Work with Account Managers, Solution Architects, Professional Services, ServiceNow and SCC teams to progress opportunities through to successful commercial outcome.
- Support proposals, commercial negotiations and development of repeatable Enterprise Service Management propositions.
Skills and experience:
Essential
- Proven experience selling Enterprise Service Management, ServiceNow, digital workflow or enterprise software solutions.
- Strong understanding of the ServiceNow platform and relevant workflows such as ITSM, ITOM, CSM, HRSD, SPM, SecOps or GRC.
- Track record of building pipeline, winning complex opportunities and achieving commercial targets.
- Experience engaging senior customer stakeholders and creating value propositions, business cases and presentations.
- Strong commercial acumen, communication and stakeholder management skills.
- Experience working in an IT reseller, MSP, systems integrator, consultancy or software vendor environment.
Desirable
- ServiceNow accreditations or certifications.
- Experience selling professional or managed services.
- Knowledge of AI-enabled workflow automation, IT operations or service management best practice.
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer. SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.
Sales Specialist - Enterprise Service Management in Birmingham employer: SCC
SCC is an exceptional employer that fosters a dynamic and collaborative work culture, offering employees the chance to thrive in a hybrid environment while engaging with diverse teams and clients. With a strong focus on professional development, employees are encouraged to grow their skills in IT consulting and business development, making it an ideal place for those looking to make a meaningful impact in the public sector. Located in London, SCC provides unique opportunities to work with leading FTSE500 companies, enhancing both career prospects and job satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Specialist - Enterprise Service Management in Birmingham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Specialist - Enterprise Service Management at SCC, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including SCC. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Specialist - Enterprise Service Management. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Specialist - Enterprise Service Management in Birmingham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for SCC:When writing your cover letter, make sure to tailor your message specifically for SCC. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at SCC
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show SCC that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show SCC that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with SCC’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
