We are actively building diverse teams and welcome applications from everyone.
Role: Multi-Skilled Maintenance Operative - Fabric
Location: Birmingham - James House (on-site)
Contract Type: Permanent
Salary Package: £30,500- £31,500 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Full UK driving Licence.
• Respond promptly to reactive maintenance requests, diagnosing issues, and implementing effective repairs.
• Ensure that all reactive and scheduled maintenance tasks are completed within Service Level Agreements (SLAs).
• Diagnose and resolve plumbing issues based on inspections or descriptions.
• Maintain an adequate stock of spare parts and materials required for repairs and maintenance tasks.
2. Preventive Maintenance:
• Carry out planned preventive maintenance (PPM) activities as directed by the Facilities Manager.
• Conduct water temperature checks and sampling.
• Ensure compliance with water safety standards.
3. Documentation and Compliance:
• Accurately complete and maintain all maintenance documentation, ensuring it is up-to-date and submitted on time.
• Ensure compliance with statutory requirements, industry standards, and company policies, Health & Safety, and safe working practices.
• Document inspections and repairs.
4. Multi-Trade Tasks:
• Conduct maintenance tasks, including general tradesperson tasks, basic electrical work, office moves, furniture moves, and mechanical tasks as required.
• Perform routine inspections and maintenance of buildings and facilities.
• Address any general repair needs as they arise.
• Provide support to other team members and departments as directed by the Facilities Manager.
5. Plumbing Maintenance and Repairs (Desirable):
• Perform routine and emergency maintenance on plumbing systems, including the repair and maintenance of showers, wash hand basins, toilets, taps, and both vented and unvented boilers.
• Clear blockages in toilets, sinks, wastes, and drains.
• Conduct quarterly shower head cleaning and maintenance of water features.
• Respond to emergency plumbing calls and perform necessary repairs.
• Ensure quick and efficient resolution of urgent plumbing issues.
6. Health & Safety:
• Conduct work in a safe and diligent manner, following all relevant safety protocols and procedures.
• Maintain and update personal risk assessments, always ensuring a safe working environment.
• Properly use all work equipment and personal protective equipment (PPE) in accordance with training and instructions received.
• Adhere to all safety regulations and protocols.
• Ensure a safe working environment for all maintenance activities.
7. Customer Service and Communication:
• Maintain strong customer care focus, addressing any queries or concerns from colleagues in a professional manner.
• Communicate effectively with team members, supervisors, and other departments to ensure smooth coordination of maintenance activities.
8. Continuous Improvement:
• Participate in training and appraisal activities as required, staying updated on best practices and new developments in plumbing and maintenance.
• Proactively identify potential issues or areas for improvement in maintenance processes, suggesting solutions where appropriate.
• Competent with relevant qualifications, e.g., City & Guilds.
• Strong technical skills.
• Ability to diagnose and resolve issues efficiently.
• Proven experience in property maintenance and repair.
• Experience in additional trades such as plumbing, electrical work, carpentry, or building repairs is desirable.
• Multi-skilled background with the ability to perform tasks across multiple trades.
• Full, clean UK driving license.
• Ability to diagnose and repair faults.
Desirable Qualifications/Skills/Knowledge:
• Gas Safe qualification.
• IPAF and PASMA certifications for working at heights.
• Health and Safety qualifications (e.g., NEBOSH, IOSH) are advantageous.
• Customer service orientation with strong communication skills.
• Computer literate with the ability to complete paperwork accurately and promptly.
Personal Attributes:
• Professional and customer-focused approach.
• Reliable, trustworthy, and punctual.
• Positive attitude and ability to work methodically.
• Ability to work independently and as part of a team.
• Willingness to train others and share knowledge.
Other Requirements:
• Flexibility to respond to emergencies and out-of-hours callouts.
• Full driving license.
• Commitment to continuous professional development.
About You
About Us
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
Multi-Skilled Maintenance Operative - Fabric in Birmingham employer: SCC
SCC is an exceptional employer that fosters a dynamic and collaborative work culture, offering employees the chance to thrive in a hybrid environment while engaging with diverse teams and clients. With a strong focus on professional development, employees are encouraged to grow their skills in IT consulting and business development, making it an ideal place for those looking to make a meaningful impact in the public sector. Located in London, SCC provides unique opportunities to work with leading FTSE500 companies, enhancing both career prospects and job satisfaction.
