We are actively building diverse teams and welcome applications from everyone.
Role: Multi-Skilled Maintenance Operative - Fabric
Location: Birmingham - James House (on-site)
Contract Type: Permanent
Salary Package: £30,500- £31,500 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Full UK driving Licence.
- Respond promptly to reactive maintenance requests, diagnosing issues, and implementing effective repairs.
- Ensure that all reactive and scheduled maintenance tasks are completed within Service Level Agreements (SLAs).
- Diagnose and resolve plumbing issues based on inspections or descriptions.
- Maintain an adequate stock of spare parts and materials required for repairs and maintenance tasks.
- Carry out planned preventive maintenance (PPM) activities as directed by the Facilities Manager.
- Conduct water temperature checks and sampling.
- Ensure compliance with water safety standards.
- Accurately complete and maintain all maintenance documentation, ensuring it is up-to-date and submitted on time.
- Ensure compliance with statutory requirements, industry standards, and company policies, Health & Safety, and safe working practices.
- Document inspections and repairs.
- Conduct maintenance tasks, including general tradesperson tasks, basic electrical work, office moves, furniture moves, and mechanical tasks as required.
- Perform routine inspections and maintenance of buildings and facilities.
- Address any general repair needs as they arise.
- Provide support to other team members and departments as directed by the Facilities Manager.
- Perform routine and emergency maintenance on plumbing systems, including the repair and maintenance of showers, wash hand basins, toilets, taps, and both vented and unvented boilers.
- Clear blockages in toilets, sinks, wastes, and drains.
- Conduct quarterly shower head cleaning and maintenance of water features.
- Respond to emergency plumbing calls and perform necessary repairs.
- Ensure quick and efficient resolution of urgent plumbing issues.
- Conduct work in a safe and diligent manner, following all relevant safety protocols and procedures.
- Maintain and update personal risk assessments, always ensuring a safe working environment.
- Properly use all work equipment and personal protective equipment (PPE) in accordance with training and instructions received.
- Adhere to all safety regulations and protocols.
- Ensure a safe working environment for all maintenance activities.
- Maintain strong customer care focus, addressing any queries or concerns from colleagues in a professional manner.
- Communicate effectively with team members, supervisors, and other departments to ensure smooth coordination of maintenance activities.
- Participate in training and appraisal activities as required, staying updated on best practices and new developments in plumbing and maintenance.
- Proactively identify potential issues or areas for improvement in maintenance processes, suggesting solutions where appropriate.
- Competent with relevant qualifications, e.g., City & Guilds.
- Strong technical skills.
- Ability to diagnose and resolve issues efficiently.
- Proven experience in property maintenance and repair.
- Experience in additional trades such as plumbing, electrical work, carpentry, or building repairs is desirable.
- Multi-skilled background with the ability to perform tasks across multiple trades.
- Ability to diagnose and repair faults.
- Gas Safe qualification.
- IPAF and PASMA certifications for working at heights.
- Health and Safety qualifications (e.g., NEBOSH, IOSH) are advantageous.
- Customer service orientation with strong communication skills.
- Computer literate with the ability to complete paperwork accurately and promptly.
- Professional and customer-focused approach.
- Reliable, trustworthy, and punctual.
- Positive attitude and ability to work methodically.
- Ability to work independently and as part of a team.
- Willingness to train others and share knowledge.
- Flexibility to respond to emergencies and out-of-hours callouts.
- Full driving license.
- Commitment to continuous professional development.
About You
About Us
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
Multi-Skilled Maintenance Operative in Birmingham employer: SCC
SCC is an exceptional employer, offering a dynamic work environment in London with a hybrid working model that promotes work-life balance. Employees benefit from a competitive salary package, extensive career development opportunities, and a strong commitment to diversity and inclusion, making it a rewarding place to grow your career in the IT sector.
