SCC is seeking a Customer Support Team Leader in Tyseley for a role that combines hands-on customer delivery with people leadership. You will prioritise work, coach staff, and oversee onboarding and service delivery to ensure commitments are met.
Working in a hybrid setting (office and home), you will guide performance, manage workload and drive continuous improvement while aligning with SCC values and objectives. This is a permanent position with a competitive benefits package.
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Hybrid Customer Support Team Lead in Birmingham employer: SCC
SCC is an exceptional employer, offering a dynamic work environment in London with a hybrid working model that promotes work-life balance. Employees benefit from a competitive salary package, extensive career development opportunities, and a strong commitment to diversity and inclusion, making it a rewarding place to grow your career in the IT sector.