SCC is recruiting for a 1st line Service Desk analyst to join our Birmingham-based team on a permanent, hybrid basis. The role supports a diverse customer base with 24/7 coverage, including day and night shifts, and involves handling incidents, password resets, and basic IT support.
You will work with ITIL-aligned processes, delivering excellent customer service while collaborating with internal teams and vendors. This is a pathway to grow within Europe’s largest privately-owned IT company.
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Hybrid 24/7 Service Desk Analyst in Birmingham employer: SCC
SCC is an exceptional employer, offering a dynamic work environment in London with a hybrid working model that promotes work-life balance. Employees benefit from a competitive salary package, extensive career development opportunities, and a strong commitment to diversity and inclusion, making it a rewarding place to grow your career in the IT sector.
