Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customer projects with printing, scanning, and document management.
- Company: Join SCC, Europe's largest privately-owned IT company in a dynamic environment.
- Benefits: Earn £12.44 per hour with hybrid working and excellent company benefits.
- Why this job: Be part of a diverse team and make an impact in IT transformation.
- Qualifications: Proactive, organised, and customer-focused with strong communication skills.
- Other info: Great career development opportunities and a commitment to equality and diversity.
We are actively building diverse teams and welcome applications from everyone.
Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Temporary
Salary Package: £12.44 hourly rate
Hours: 9.00 am - 5.00 pm Monday - Friday
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Role purpose:
To support the successful delivery of customer projects and contracts, to deadline, SLA, compliance and quality requirements.
Key responsibilities:
- Undertaking large volumes of Hybrid Mail printing, photocopying, scanning, binding and booklet making
- Liaising with staff and clients, receiving incoming requests, communicating deadlines and delivery times
- Prioritising work and outsourcing work to external providers where necessary
- Liaising with the Client/Supplier to ensure timely delivery of completed work
- Ensuring the Print Room is appropriately stocked with supplies such as paper, toner etc.
- Logging machine faults with service providers and monitoring responses
- Regularly reviewing processes and looking for opportunities to become more efficient
- Any other duties as reasonably requested by the Print Room Manager or Client Services Manager
- To ensure production of high quality documents to customers' agreed standards and delivery
- Preventative maintenance of equipment including call out reporting, monitoring of response times, machines cleaned and calibrated
- Support Data Prep team in delivery of projects and ongoing contracts
- Support Month-End, Stock take and meter reading processes
- Develop and maintain good staff discipline in attendance, timekeeping, appearance and attitude
- Compliance with Billing cost recovery system or Access database logging
- To be aware and responsible for Health and Safety issues
- To consult and communicate effectively with all members of the team
- To take responsibility for Quality Control on the work you are producing
- To keep abreast of new technologies and initiatives that will assist in the workflow and profitability of the business
- Complete periodic compliance online training according to deadlines as required by Client
- Complete monthly Health and Safety training courses to deadlines as required by SCC
Skills and experience:
- Pro-active, organised and well-structured approach, taking ownership of tasks and duties in scope of role
- Open communication skills with both internal teams and customers
- Customer first focus
- Self-motivated with professional standards
- Determined, can-do attitude
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic.
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.
DocuHub Operator in Birmingham employer: SCC
Contact Detail:
SCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DocuHub Operator in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SCC. Understand their values, culture, and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the DocuHub Operator role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your soft skills! For this role, communication and organisation are key. Be ready to share examples of how you've successfully managed tasks and communicated with clients or team members in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace DocuHub Operator in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the DocuHub Operator role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role.
Show Your Enthusiasm: Let your passion for the role shine through in your application! We love candidates who are excited about the opportunity to work with us at SCC. A little enthusiasm can go a long way in making your application memorable.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This ensures that your application is received directly by our team, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at SCC
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the DocuHub Operator role. Familiarise yourself with the key responsibilities like Hybrid Mail printing and liaising with clients. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since the job requires a pro-active and organised approach, be ready to share examples of how you've successfully managed multiple tasks in the past. Think about times when you prioritised work or improved efficiency—these stories will resonate well with the interviewers.
✨Communicate Clearly and Effectively
Open communication is key in this role, so practice articulating your thoughts clearly. During the interview, listen carefully to questions and respond thoughtfully. You might even want to prepare a few questions of your own to demonstrate your engagement and interest in the team dynamics.
✨Emphasise Your Customer Focus
SCC values a customer-first focus, so be prepared to discuss how you've put customers at the heart of your previous roles. Share specific examples where you went above and beyond to meet client needs or improve service delivery—this will highlight your alignment with their values.
