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- Tasks: Provide second-line technical support and manage application updates.
- Company: Leading IT company in Greater London with a focus on innovation.
- Benefits: Competitive pay, broad benefits scheme, and hybrid working options.
- Why this job: Join a dynamic team and enhance your skills while making a difference.
- Qualifications: Strong analytical skills and basic knowledge of SQL and IT ticketing systems.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT company in Greater London is seeking an Application Support Analyst to provide second-line technical support for business applications. You will diagnose issues, manage updates, and assist with application upgrades.
The ideal candidate should possess strong analytical skills, be effective at communication, and have a basic understanding of SQL and IT ticketing systems.
This role comes with competitive pay and a broad benefits scheme, including hybrid working options.
Application Support Analyst — Hybrid, Career Growth employer: SCC
Contact Detail:
SCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst — Hybrid, Career Growth
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your SQL skills and understanding common application support scenarios. We want to show them we’re ready to tackle any challenge that comes our way!
✨Tip Number 3
Practice your communication skills! Being able to explain technical issues in simple terms is key. Let’s make sure we can convey our thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress easily!
We think you need these skills to ace Application Support Analyst — Hybrid, Career Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your analytical skills and any experience with SQL or IT ticketing systems. We want to see how your background aligns with the role of Application Support Analyst, so don’t hold back on relevant details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing technical support and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since this role involves a lot of interaction, make sure your written application reflects your communication skills. Use clear and professional language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at SCC
✨Know Your Tech
Brush up on your technical skills, especially SQL and IT ticketing systems. Be ready to discuss how you've used these tools in past roles or projects. This will show that you’re not just familiar with the basics but can also apply them effectively.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved issues in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical skills and ability to handle real-world challenges.
✨Communicate Clearly
Since effective communication is key for this role, practice explaining complex technical concepts in simple terms. You might be asked to describe a technical issue to someone without a tech background, so being clear and concise is crucial.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s applications and support processes. This shows your genuine interest in the role and helps you understand how you can contribute to their success. Plus, it gives you a chance to assess if the company is the right fit for you.
