Account Manager

Account Manager

Birmingham Full-Time 60000 - 84000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive sales and develop relationships with clients in a dynamic IT environment.
  • Company: Join SCC, Europe's largest privately-owned IT company, based in Birmingham.
  • Benefits: Enjoy hybrid working, competitive salary, company car, and paid volunteering days.
  • Why this job: Be part of an inclusive culture focused on innovation and career growth.
  • Qualifications: Experience in technology sales and strong communication skills are essential.
  • Other info: SCC values diversity and offers equal opportunities for all applicants.

The predicted salary is between 60000 - 84000 £ per year.

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We are actively building diverse teams and welcome applications from everyone.

Role: Account Manager

Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent

Salary Package: £80,000 plus large company benefits, company car, competitive OTC, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 9.00 am – 5.30 pm Monday – Friday

Interview Process: 2-stage process

Why SCC?

  • An inclusive workplace
  • Excellent package: solid basic and company benefits
  • Hybrid working & core hours in line with role requirements
  • Career development and life-long learning opportunities
  • Opportunity to join Europe\’s largest privately-owned IT Company

Role Purpose

To develop and increase ongoing revenues and margin contribution from a named account(s) through pro-active sales of the full range of SCC products & services.

Key Responsibilities

  • Articulates the customer challenge and create a joint plan with the BU to propose suitable solutions for the client and drive a blend of Product and Services in line with the companies set vision.
  • Identify, create, develop and campaign sales opportunities within existing customers, fully qualified to align to the client’s board strategy and objectives.
  • Provide Campaign leadership: Lead and orchestrate virtual internal and external teams on all sales opportunities.
  • Maintain, expand and build engagement of vendors and partners within the account base, managing these engagements to drive sales growth and rate of margin.
  • Perform account relationship targeting, development and creation of an effective Account Plan in SalesHub. Undertake regular campaign and opportunity planning to maximise sales effectiveness in line with the account plan. Take accountability of the activities performed by the virtual team to build close plans to retire the aligned target and meet the ratio of services and product.
  • To work effectively with SCC solution experts in defining the right proposition for a specific client requirement.
  • Maintain an accurate and timely forecast in SalesHub. In line with the account plans and within SalesHub, create, maintain and grow associated contacts, campaigns and customer data. Build out effective marketing plans to drive in year margin.
  • To effectively manage and grow customer relationships at all levels and appropriate departments within the customer/s and orchestrate senior SCC Executive engagement into your customers.
  • Identification of Opportunity and Risk to SCC – both operational, commercial and legal. Taking into consideration the financial imperatives within SCC in relation to all sales opportunities within the designated accounts. For example, using Payment Solutions to maximise the in-year margin contribution for SCC.

Skills And Experience

  • Demonstrable technology infrastructure and services sales experience and proven success driving enterprise size projects into FTSE500 and / or Public Sector organisations with framework experience.
  • Extensive technology and services knowledge aligned to business outcomes and can articulate this well whilst communicating effectively with the client up to all CxO levels.
  • Proven experience of selling IT Consulting, Professional and Managed Services and/or Enterprise class solutions.
  • High level of business and commercial awareness with a proven record of successful negotiation at senior levels.
  • Proven track record with continued and sustainable growth within previous client engagements.

About Us

SCC is Europe\’s largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC – https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC – https://www.scc.com/sustainability-at-scc/

Life at SCC – https://www.linkedin.com/company/scc/life

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    IT Services and IT Consulting

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Account Manager employer: SCC

SCC is an exceptional employer, offering a dynamic work culture that prioritises inclusivity and innovation. With a competitive salary package, hybrid working options, and a commitment to employee development, SCC provides ample opportunities for career growth within Europe's largest privately-owned IT company, all while being based in the vibrant city of Birmingham.
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Contact Detail:

SCC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

✨Tip Number 1

Familiarise yourself with SCC's products and services. Understanding the full range of offerings will help you articulate how you can drive sales and create value for clients, which is crucial for an Account Manager role.

✨Tip Number 2

Network with current or former employees of SCC on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be beneficial during your interview.

✨Tip Number 3

Prepare to discuss your experience with enterprise-level projects, especially in relation to FTSE500 or Public Sector organisations. Be ready to share specific examples that demonstrate your success in driving sales and managing client relationships.

✨Tip Number 4

Research the latest trends in IT services and consulting. Being knowledgeable about industry developments will not only impress your interviewers but also show that you are proactive and committed to staying ahead in your field.

We think you need these skills to ace Account Manager

Sales Strategy Development
Client Relationship Management
Negotiation Skills
Account Planning
Campaign Management
Cross-Functional Team Leadership
Market Analysis
Communication Skills
Technical Knowledge of IT Infrastructure
Business Acumen
Forecasting and Reporting
Problem-Solving Skills
Stakeholder Engagement
Adaptability to Hybrid Working Environments

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Account Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Tailor Your CV: Customise your CV to highlight relevant experience in technology infrastructure and services sales. Use specific examples that demonstrate your success in driving enterprise projects and managing client relationships.

Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for SCC. Mention your understanding of their business and how your skills align with their goals, particularly in relation to the Account Manager role.

Highlight Achievements: In both your CV and cover letter, focus on quantifiable achievements from your previous roles. Use metrics to showcase your success in sales growth, client engagement, and project management to stand out to the hiring team.

How to prepare for a job interview at SCC

✨Research SCC Thoroughly

Before your interview, make sure to dive deep into SCC's values, mission, and recent projects. Understanding their approach to IT transformation and customer experience will help you align your answers with their goals.

✨Prepare for Scenario-Based Questions

Expect questions that ask you to demonstrate how you've handled specific situations in the past, especially related to sales and account management. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Showcase Your Technical Knowledge

Given the role's focus on technology infrastructure and services, be ready to discuss your experience with IT consulting and enterprise solutions. Highlight any relevant projects or achievements that showcase your expertise.

✨Emphasise Relationship Building Skills

As an Account Manager, building strong relationships is key. Be prepared to discuss how you've successfully managed client relationships in the past and how you plan to engage with stakeholders at all levels within a client organisation.

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