Technical Operations

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About The Role

As part of Technical Operations, you’ll help define how modern conformity assessment bodies function—bringing the same rigour regulators expect, with the efficiency and innovation of a technology company. This is a highly varied and intellectually demanding role. You’ll work across regulatory, technical, and operational domains to help design, run, and optimise the processes that allow Scarlet to operate as a notified body under the EU MDR and beyond. Over time, you’ll become a leading expert in your domain and have the opportunity to contribute to shaping how digital health and AI medical devices are regulated globally.

What The Job Involves

• Translate regulation into systems: Decompose regulatory and standards requirements (e.g. EU MDR, ISO 17021, etc) into clear, operational processes that can be implemented and automated.
• Own and optimise core compliance processes: Operate and continuously improve Scarlet’s processes for maintaining regulatory designations, including competence management and certification processes.
• Collaborate with Product and Engineering: Work with internal teams to design and build tools that make regulatory compliance efficient, auditable, and scalable.
• Manage regulatory data: Harness compliance data to drive better decisions across the organisation.
• Grow into a subject‑matter expert: Develop deep expertise in specific regulatory domains (e.g. software and AI medical devices) and contribute to regulatory strategy and thought leadership.

Who You Are

• 3–5 years of experience in operational or analytical roles, in a start‑up, scale‑up, or other fast‑moving environment. Ideally experience working in a compliance role, or in a regulated industry.
• Analytical and systems thinker: You can deconstruct complex systems—technical, regulatory, or operational—and design pragmatic, elegant solutions.
• Ambiguity translator: You enjoy being confronted with ambiguous problems or contexts, and can extract the essentials accurately.
• Ferociously curious: You dig deep to understand how things work, challenge assumptions, and bring new perspectives.
• Excellent communicator: You write and speak clearly, structure your thinking, and can explain complex topics simply.
• Collaborative operator: You thrive working with multidisciplinary teams— from engineers to legal and quality experts.
• High agency: You see problems as opportunities, hunt down new problems and solve them before they materialise.

The Interview Process

• Intro call with Tiri – 20 mins
• Team interview with Sarah – 45 mins
• Technical / Process problem‑solving interview with Tiri – 45 mins
• Regulatory problem‑solving interview with Felicity – 45 mins
• Culture & values interview with James and Jamie – 2 × 30 mins
• References
• Offer

Where possible, we will try to collapse some of the core interviews into one session in our London office.

Base Pay Range

£60,000 – £80,000

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industry

Hospitals and Health Care