Account Executive, native Mandarin speaker

We pull medical technology from the future to solve human health. Scarlet is authorised to assess and certify medical devices. We combine clinical, technical and regulatory expertise with AI agents and software so rigorous certification can keep pace with product development at the world’s most ambitious technology companies, without lowering the safety bar. Our customers have cut a year or more from their certification timelines for new AI-enabled medical devices and shortened product-update cycles from months to weeks. You’ll join a team building the infrastructure that makes these outcomes repeatable at scale.

As an Account Executive at Scarlet you will own deals from discovery to close by building relationships with regulatory and operations leaders. You will become a regulatory expert capable of meeting the complex needs of our customers. Your work will help ambitious medical technology companies bring safe products to patients sooner and drive Scarlet’s growth. This is a London-based role with a global reach requiring native-level Mandarin and excellent English. You will initially sell to English-speaking customers, including customers outside China, while helping us prepare for future demand from Chinese-speaking customers. As that demand grows, your focus may increasingly include Chinese-speaking accounts. You will remain based in London, including if China-related work becomes your full-time focus.

The companies you'll be selling to are doing some of the most interesting work in healthcare right now. A few of the customers you'll be pointing prospects towards:

• Floy certified three AI radiology devices under EU MDR, completed an ISO transfer and a scope extension, all in 16 weeks
• Skin Analytics brought a Class III AI dermatology device to the European market
• Augmedit certified multiple augmented reality neurosurgery devices
• Flok Health went from submission to EU MDR certification of an AI physiotherapy device in 14 weeks
• Lucida Medical transferred an AI radiology device to Scarlet in seven weeks and started shipping model updates immediately
• Feebris got an AI photoplethysmography device certified in time to support critical NHS priorities

Your job is to find the next Floy or Skin Analytics and show them there's a faster way.

Responsibilities

• Build and nurture relationships with key decision-makers at cutting-edge technology companies across the healthcare industry, in person wherever possible, including at major industry conferences (e.g. MEDICA in Düsseldorf, RSNA in Chicago) and customer sites globally
• Sell to English-speaking customers and, as demand develops, Mandarin-speaking customers
• Source, own, and win deals from discovery to closed won with the right customers
• Collaborate closely with teammates to bring the relevant expertise to different parts of the sales motion and communicate Scarlet’s value proposition
• Work with the rest of the Sales function to continuously improve our processes
• Drive continuous iteration by sharing insights from customer interactions to help shape our go-to-market strategy and product offering

Required qualifications

• You have 2-3 years of B2B closing experience
• You’re insatiably curious about the world and what makes people tick
• You have native-level spoken and written Mandarin, alongside excellent spoken and written English, and can confidently sell to customers in both languages
• You are able to work in a London-based role and are comfortable initially selling to English-speaking customers outside China, with your portfolio evolving as customer demand grows.
• You have a high EQ, which alongside your curiosity enables you to navigate complex human relationships, understand people’s drivers, communicate creatively, and close complex deals
• You have exceptional written & verbal communication skills
• You are a self-starter, high-agency, and take ownership of your own success

Preferred qualifications

• You have experience working in healthcare and/or a regulated industry

Interview process

Note: we typically collapse interviews 4-7 into one in-person session at our London HQ.

• Intro call with Karan - 15 mins
• An advanced Mandarin language test (20 mins)
• Interview with Val or Anna - 30 mins
• Live case with Dan - 45 mins
• Interview with James A - 30 mins
• Culture Q&A with Yun in Mandarin (10 mins)
• Founder interviews: James and Jamie (2x20 mins)
• Offer & references