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- Tasks: Join our team to process sales orders and support customers with their enquiries.
- Company: We're an international manufacturer in the electrics/electronics sector, serving diverse industrial clients across the UK.
- Benefits: Enjoy a competitive salary, potential for remote work, and opportunities for career progression.
- Why this job: Gain valuable experience in sales, develop your skills, and be part of a supportive team culture.
- Qualifications: Experience in sales order processing is essential; outbound selling experience is a plus.
- Other info: This role offers a clear path for growth within the company as you gain product knowledge.
Salary £26-£30k Basic depending on experience
Based in Stockport, my client is an International Manufacturer in the Electrics/Electronics sector, selling to a wide variety of industrial customers all over the UK. They are looking for a highly capable person to join them in a sales order processing role which will develop into a more varied role in 6 months to 1 year, where you will gain more responsibility within the company sales function as you become more familiar with the products and the customer base.
The role will initially involve:
- Ensuring that all customer orders are inputted onto the system accurately
- Overseeing the order process from start to finish
- Being the internal customers' champion
- Resolving enquiries
- Up-selling other products
- Ensuring that customers feel supported
As you gain more technical knowledge and become familiar and confident, the role will include some proactive selling to a potential new customer base, therefore there is great short to medium term progression with this role.
To be considered for this role, you should have experience as a sales order processor, ideally with a company that sells a wide range of products rather than services. If you have some outbound selling experience, that would be great, but the most important attribute is your personality and ability to present well to customers.
Internal Sales Support employer: Scarlet Selection
Contact Detail:
Scarlet Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Support
✨Tip Number 1
Familiarise yourself with the electrics and electronics sector. Understanding the products and industry trends will not only help you in the role but also impress during interviews, showing your genuine interest in the field.
✨Tip Number 2
Practice your communication skills. Since this role involves being the internal champion for customers, being able to articulate clearly and confidently will be key. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Network with professionals in the industry. Attend relevant events or join online forums to connect with others in sales roles within the electrics/electronics sector. This can provide insights and potentially lead to referrals.
✨Tip Number 4
Showcase your problem-solving abilities. In your conversations with potential employers, highlight instances where you've successfully resolved customer issues or improved processes, as this aligns well with the responsibilities of the role.
We think you need these skills to ace Internal Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales order processing and any outbound selling roles you've had. Use keywords from the job description to demonstrate that you understand what the company is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that showcase your ability to manage customer orders and resolve enquiries effectively.
Showcase Your Personality: Since personality is key for this role, ensure your application reflects your communication skills and customer-centric approach. Use examples that illustrate how you've successfully interacted with customers in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in a sales support role.
How to prepare for a job interview at Scarlet Selection
✨Show Your Sales Order Processing Skills
Make sure to highlight your experience in sales order processing during the interview. Be prepared to discuss specific examples of how you've accurately inputted orders and managed the order process from start to finish.
✨Demonstrate Your Customer Support Abilities
Since the role involves being the internal champion for customers, share instances where you've resolved customer enquiries or provided exceptional support. This will show that you understand the importance of customer satisfaction.
✨Express Your Willingness to Learn
The position offers progression into a more varied role, so convey your eagerness to learn about the products and the customer base. Discuss how you plan to gain technical knowledge and adapt to new responsibilities.
✨Highlight Your Personality
As the job description emphasises personality, be yourself during the interview. Show enthusiasm and confidence when presenting your experiences, as this will resonate well with the interviewers and demonstrate your ability to connect with customers.
