At a Glance
- Tasks: Support hotel operations by delivering supplies and assisting guests with luggage.
- Company: Join a family-owned, independent hotel in beautiful North Cornwall.
- Benefits: Earn £12.71 per hour, enjoy tips, discounts, and 28 days holiday.
- Other info: Opportunities for career progression and on-site accommodation available.
- Why this job: Be part of a friendly team creating exceptional guest experiences in a stunning coastal setting.
- Qualifications: No formal qualifications needed, just a strong work ethic and team spirit.
The predicted salary is between 25000 - 27000 £ per year.
Do you thrive in a busy, hands-on environment where great teamwork makes all the difference? Do you take pride in helping things run seamlessly behind the scenes to create exceptional guest experiences? Would you enjoy working as part of a friendly, supportive team in a beautiful coastal hotel setting?
We’re looking for a friendly, proactive, and reliable Porter to join our housekeeping team at Bedruthan and Scarlet Hotels. Porters play a vital behind-the-scenes role in supporting the smooth running of the hotel, ensuring stock, linen, and guest needs are all taken care of efficiently. This is a hands-on, physical role where you’ll be supporting multiple departments, helping guests with luggage, and ensuring essential items are delivered where they’re needed most. If you enjoy helping others, staying busy, and being part of a supportive team, this is a great opportunity to join a unique coastal hospitality environment.
Responsibilities and Duties:
- Support all departments by delivering stock and supplies as required
- Transport linen and towels between housekeeping and spa areas
- Assist guests with luggage during check-in and check-out
- Work closely with the housekeeping team to support daily operations
- Keep storage and working areas clean, tidy, and organised
- Provide general operational support across the hotel as needed
- Respond to guest requests in a friendly and professional manner
- Help maintain smooth, efficient, and high-quality service across the hotel
Qualifications:
- Previous experience in a porter, housekeeping, or hospitality role is desirable
- Experience in a guest-facing environment is beneficial but not essential
- No formal qualifications required, but a strong work ethic is essential
Key Skills:
- High attention to detail
- Reliable, proactive, and self-motivated
- Strong team player with a flexible attitude
- Good communication and customer service skills
- Ability to work well under pressure in a busy environment
- Physically fit and comfortable with manual handling tasks
- Organised with a practical, hands-on approach
As a family-owned, independent Cornish business, we value every member of our talented team. We offer a range of benefits and perks to reflect our commitment to making our hotels such a desirable place to work. These include:
- £12.71 per hour plus a share of hotel tips
- A people-centric working environment
- Learning and internal career progression opportunities
- A permanent contract with 28 days holiday per year (29 after 1 year)
- Long service scheme, enjoy a free stay at Bedruthan after your first year
- Enjoy 40% off food and drinks, along with a range of other services throughout the hotel with our own discount scheme
- Local partnership discounts
- Health Shield Healthcare Plan
- Temporary on-site team accommodation is available
Perched on the rugged clifftops of North Cornwall, Bedruthan and Scarlet have always been trailblazers in hospitality—setting the standard for exceptional experiences and refined service. When you join us, you become part of one of the UK’s most exciting independent companies. This isn’t simply a job — it’s the place you want to be.
AGENCIES: We’re not working with recruitment agencies on this role and thank you for thinking of us. Any unsolicited CVs will be treated as direct applications, and agency fees will not be due.
Porter in Newquay employer: Scarlet Housekeeping
At Bedruthan and Scarlet Hotels, we pride ourselves on fostering a supportive and people-centric work environment where every team member is valued. Located in the stunning coastal setting of North Cornwall, we offer competitive pay, generous holiday allowances, and unique perks such as discounts on food and drinks, alongside opportunities for career progression within our family-owned business. Join us to be part of a dedicated team that creates exceptional guest experiences while enjoying the beauty of our surroundings.
StudySmarter Expert Advice🤫
We think this is how you could land Porter in Newquay
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the area or check out their website. Familiarising yourself with Bedruthan and Scarlet Hotels will show that you’re genuinely interested and ready to jump in.
✨Tip Number 2
Show off your teamwork skills! During your chat, share examples of how you've worked well with others in busy environments. We love a proactive attitude, so let them know how you can contribute to the friendly atmosphere.
✨Tip Number 3
Be ready for hands-on questions! Since this role is all about being active and helping guests, think of scenarios where you’ve tackled physical tasks or assisted customers. It’ll help you stand out as the perfect fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our unique coastal hospitality environment. Don’t miss out on this opportunity!
We think you need these skills to ace Porter in Newquay
Some tips for your application 🫡
Show Your Team Spirit:When writing your application, let us know how much you love being part of a team. Share examples of how you've worked with others in busy environments, as teamwork is key for us at Bedruthan and Scarlet Hotels.
Highlight Your Hands-On Experience:We want to hear about any previous roles where you’ve been hands-on, especially in hospitality or housekeeping. If you've helped guests or supported operations, make sure to include those experiences in your application!
Be Friendly and Professional:Your written application should reflect the friendly and professional attitude we value. Use a warm tone and show us that you’re proactive and reliable—qualities that are essential for a Porter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our beautiful coastal hotel setting!
How to prepare for a job interview at Scarlet Housekeeping
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Porter entails. Familiarise yourself with the responsibilities listed in the job description, like supporting various departments and assisting guests with luggage. This will help you demonstrate your enthusiasm and readiness to jump right in.
✨Show Off Your Team Spirit
Since teamwork is key in this role, be prepared to share examples of how you've worked well with others in the past. Think about times when you’ve helped colleagues or contributed to a positive team environment. This will show that you’re not just reliable but also a great fit for their friendly, supportive team.
✨Demonstrate Your Customer Service Skills
Even if you don’t have extensive experience in hospitality, think of situations where you’ve provided excellent service. Whether it’s helping a friend or resolving an issue, share these stories to highlight your proactive attitude and commitment to guest satisfaction.
✨Be Ready for a Hands-On Discussion
Given the physical nature of the Porter role, be prepared to discuss your ability to handle manual tasks and stay organised under pressure. You might even want to mention any relevant experiences that showcase your physical fitness and practical approach to work.
