At a Glance
- Tasks: Lead and inspire a housekeeping team to create exceptional guest experiences.
- Company: Join Bedruthan and Scarlet, two of the UK's leading independent hotels.
- Benefits: Competitive salary, share of tips, 28 days holiday, and health benefits.
- Other info: Enjoy a supportive culture with excellent career progression opportunities.
- Why this job: Make a real impact in luxury hospitality while developing your leadership skills.
- Qualifications: Previous supervisory experience in housekeeping or hospitality is essential.
The predicted salary is between 11.7 - 14.3 £ per hour.
Lead a team. Set the standard. Create exceptional guest experiences. Behind every unforgettable stay is a team that cares. As a Housekeeping Team Leader at Bedruthan and Scarlet, you'll inspire and support our Housekeeping team to deliver the exceptional standards our guests remember long after they've returned home. This is more than coordinating room allocations or checking bedrooms. It's about leading by example, developing people, recognising the smallest details and creating an environment where your team can do their very best work. If you're an experienced housekeeping professional with a passion for people, high standards and luxury hospitality, we'd love to welcome you.
Why you'll love working with us:
- £29,286.40 - £31,969.60 per annum plus a share of hotel tips (approx. £1 per hour)
- Performance Boost Scheme - the opportunity to earn more on top of base pay
- Permanent 40-hour contract
- Temporary on-site team accommodation available (subject to availability)
- 28 days holiday, increasing to 29 days after one year
- 40% team discount on food and drink across our hotels, plus other discounted hotel services
- Health Shield Healthcare Plan
- Exclusive local partnership discounts
- Learning, leadership development and genuine career progression
- Long service rewards, including a complimentary stay at Bedruthan after your first year
- Free parking, team celebrations and a supportive, people-first culture
What you'll be doing:
- Leading, motivating and supporting the Housekeeping team to deliver consistently exceptional standards
- Planning daily room allocations and ensuring work is completed efficiently
- Inspecting guest bedrooms and public areas to ensure they are beautifully presented and guest-ready
- Coaching team members, providing guidance and helping new colleagues build confidence
- Working closely with Reception, Maintenance and other departments to ensure a seamless guest experience
- Reporting maintenance issues and following up to ensure they are resolved promptly
- Supporting the wider Housekeeping operation, including hands-on room attendant duties whenever required
You'll thrive in this role if you:
- Lead with kindness, positivity and professionalism
- Naturally inspire and support those around you
- Have an exceptional eye for detail and take pride in high standards
- Enjoy organising people and creating efficient ways of working
- Stay calm under pressure and adapt to changing priorities
- Are passionate about delivering memorable guest experiences
Previous supervisory or team leadership experience within housekeeping or hospitality is essential.
We're passionate about developing our people. Whether your ambition is to become a Housekeeping Manager or broaden your experience across our hotels, we'll support your development through coaching, leadership opportunities and ongoing learning. Through our Performance Boost Scheme, cross-department training and internal progression opportunities, you'll continue to build your skills while increasing your earning potential.
Life at Bedruthan & Scarlet:
Perched on Cornwall's spectacular coastline, Bedruthan and Scarlet are two of the UK's leading independent hotels, renowned for thoughtful hospitality, exceptional service and unforgettable guest experiences. Behind every beautifully prepared room is a dedicated team who care deeply about what they do and support one another every day. When you join us, you're joining more than a hotel. You're joining a team where people are trusted, encouraged to grow and recognised for the difference they make. If you're passionate about developing people, maintaining exceptional standards and creating memorable guest experiences, we'd love to hear from you.
AGENCIES: We are not working with recruitment agencies for this vacancy. Any unsolicited CVs will be treated as direct applications and agency fees will not be payable.
Housekeeping Team Leader in Newquay employer: Scarlet Hotel
Scarlet Hotel is an exceptional employer located in the stunning coastal town of Newquay, offering a vibrant and people-centric work environment. With a strong focus on career growth, sustainability, and creating memorable guest experiences, employees benefit from generous perks such as discounts, healthcare support, and opportunities for internal progression. Join us to be part of a passionate team dedicated to thoughtful hospitality and innovative design, all while enjoying the breathtaking views of the Cornish coast.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Team Leader in Newquay
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Scarlet Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Scarlet Hotel
Don't be shy about reaching out to Scarlet Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Team Leader in Newquay
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Scarlet Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Scarlet Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
