At a Glance
- Tasks: Lead a passionate team to deliver exceptional guest experiences in a luxury environment.
- Company: Join the Scarlet Hotel, known for its unique and warm hospitality.
- Benefits: Earn £13.70 per hour plus tips, with great perks and development opportunities.
- Other info: Enjoy team discounts, social events, and a supportive work culture.
- Why this job: Shape memorable moments and connections while working in a vibrant team.
- Qualifications: Supervisory experience and a passion for food and genuine hospitality.
The predicted salary is between 13.7 - 13.7 £ per hour.
Lead with heart. Deliver with style. Shape the Scarlet experience.
At the Scarlet, Food & Beverage is more than service — it’s connection, calm, and beautifully crafted hospitality. We’re looking for a passionate, guest‑focused leader who thrives in a luxury environment, inspires their team, and brings our signature “professionally informal” style to life.
As a Food and Beverage Team Leader, you’ll guide seamless daily operations, nurture your team, and help create an authentic place people want to be — every moment, every interaction.
What you’ll do
- Lead with empathy and set the tone for warm, intuitive service
- Inspire your team to deliver exceptional, personal guest experiences
- Coordinate smooth, agile F&B operations across the hotel
- Champion sustainability, detail, and commercial awareness
- Step up confidently when the Food Services Manager is off‑site
- Create meaningful guest connections that feel luxurious, relaxed, and unmistakably Scarlet
What great looks like
- Build a reputation for authentic hospitality where guests feel recognised, held, and deeply cared for throughout their stay.
- Your team is energised, confident, and proud of their craft.
- Empower your team to upsell and cross‑sell in ways that enhance the guest experience.
- Standards stay consistently high — calm, polished, and unique
- Feedback becomes fuel for growth
What you bring
- Supervisory experience
- Strong communication and organisational skills
- A calm, confident presence under pressure
- A passion for food, drink, and genuine hospitality
- A nurturing, positive, solutions‑focused mindset
Pay & Benefits
- £13.70 per hour plus a share of hotel tips
- 40‑hour permanent contract – covering five days and a variety of shifts
- Performance Boost Scheme - The more you bring to the role, the more opportunity there is to earn.
- A warm, people‑centric working environment
- Real opportunities for learning, development and progression
- 28 days holiday (rising to 29 after one year)
- Long‑service rewards — including a free stay at Bedruthan after your first year
- 40% off food and drink, plus team discounts across hotel services
- Local partnership discounts, Health Shield Healthcare Plan and wellbeing support
- Temporary on-site team accommodation, free parking, team socials and celebration events
If you’re ready to lead with warmth and deliver luxury with soul, Scarlet is the place you want to be.
F&B Team Leader in Newquay employer: Scarlet Hotel
Scarlet Hotel in Newquay is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee well-being. With a focus on personal growth, staff benefits, and a supportive team environment, employees are encouraged to develop their skills while enjoying the stunning Cornish coast. Join us to be part of a dedicated team that creates unforgettable experiences for our guests.
